Planning & Support Coordinator

Calex is a specialist training and consultancy organisation working in partnership with several market-leading automotive manufacturers. We are currently seeking to recruit a Planning & Support Coordinator to join the team at the Volkswagen National Learning Centre in Milton Keynes.
The Planning & Support Coordinator will play a key role in maintaining engagement, building strong relationships between the Learning Operations Team and the internal stakeholders, working across the contract to plan and schedule the delivery of our first class learning for the VW Group Network.
The Planning & Support Coordinator will be an organised individual with an eye for detail, they will possess strong communication and IT skills and have previous experience working with a Learning Management System within a learning and development department.
We are looking for an individual who is:
Confident in their expertise, with the ability to share expertise across the team and to build a better solution, adopting an innovative and future focussed mindset that leads to the provision of world class learning solutions
Curious, asks questions, provides solutions to business challenges and is able to prioritise their workload
Experienced in positively challenging the status quo in the pursuit of driving our learning offer forwards
Able to engage, inspire and motivate our learners and team members
Key Responsibilities
be responsible for creating and maintaining the training delivery schedule for our clients’ UK Network.
work closely with the Training Delivery team to resolve resource clashes and manage changes to the schedule
be responsible for the integrity of the data held within the scheduling tool and the Learning Management System
work with multiple stakeholders to effectively prioritise and meet their requirements.
manage the interface between the scheduling tool and the Learning Management System through which the Network book their training
complete Ad-Hoc administrative requests as required
Actively promote a culture of learning and development
Provide general support to the wider Learning Operations team
Attendance of meetings as required
About You
Self-motivated and flexible; able to remain calm under pressure when dealing with conflicting demands and short lead times.
Excellent time management and organisational skills are essential
Previous experience of scheduling resources, or the use of scheduling systems
Essential skill in investigation and problem solving
Strong customer service, communication (written & verbal) and organisational skills
Experience of using a Learning Management system
Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent focus on quality
Previous experience within a learning and development department
The ability to communicate with a variety of people within a fast paced environment
Maintain a professional manner at all times
Have an outgoing, enthusiastic and confident personality, with a desire to engage with people
A proficient user of Microsoft 365, particularly Word and Excel,
Be professional and punctual
Reflect and champion the Calex, and VWG’s values and expectations
Adhere to and follow all policies and procedures
Proven track record of working towards and achieving deadlines in line with company objectives.
Be a patient and collaborative individual, with the ability to work independently and within teams
Be organised, assume responsibility and accountability for your own actions
Values
Caring & Supportive
Open & Honest
Welcoming & Inclusive
Collaborative & Inspiring
Enjoyable & Rewarding
Flexible & Adaptable
Accountable & Reliable
Healthy & Sustainable
If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.
To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills you have that make you suitable for this role.
Salary & Benefits
Up to £24,000.00 dependent on experience
25 Days Paid Annual Leave. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).
Pre-employment Checks
Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated references, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.
Visa Sponsorship
Calex UK is not on the register of Worker and Temporary Worker licensed sponsors
Employment
The successful candidate will be employed by Calex UK (www.calexuk.com). Calex are a specialist automotive training provider and provide training staff and expertise including Trainers, Developers, Digital Learning Experts, and Administrators to Volkswagen Group UK. The successful candidate will join an established team, at the VWG National Learning Centre in Milton Keynes.
Place of Work
VWG National Learning Centre, Wymbush, Milton Keynes.
We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change.
There will also be times when it may be necessary to work from alternative locations, e.g. VWG facilities and retailers, and other sites as necessary to perform the role.
Closing date: Sunday 21 April 2024
Unfortunately, we cannot respond to everyone. If you have not heard back from us with 14 days your application will not have been successful.
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