Personal Lines Broker

We have exciting opportunities for Brokers within our Personal Lines Team in Jersey.
The role will include the following, and a full job description can be supplied upon application. A dedicated training programme is also provided with a career path towards professional qualifications.
To effectively and efficiently provide professional customer service and advice to clients at all times, both face-to-face and via telephone/email.
To provide quotations and make policy adjustments on a daily basis.
To process all relevant documentation received in an efficient manner maintaining the highest level of client administration.
To develop working relationships with clients to promote customer satisfaction.
To work towards achieving departmental targets.
To promote the Rossborough Brand and cross-sell additional applications and services to clients.
To ensure that all activities comply with regulatory and
mark et standards and to understand and adopt relevant Company Policies and Procedures to ensure suitable records are held and maintained to our audit standards.
Key skills, knowledge and competencies
Confident and effective communication skills – including excellent telephone skills and the ability to construct good written communication (letters & emails)
Excellent customer service (ability to liaise well with clients and colleagues).
Ability to work under pressure at times, without supervision
Team player – demonstrate an ability to work jointly and supportively with colleagues.
To study towards the Certificate in Insurance and further studies as relevant via the Chartered Insurance Institute.
Proficient in Microsoft packages including Word and Outlook
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