Personal Assistant

Personal Assistant

Location: Great Milton

Salary: �25,000-�30,000 DOE

Hours: 18-month Fixed Term Contract - Full Time - Monday to Friday - 8.30-5.00��������

Benefits:

• Growth opportunities
• Regular social events
• Free onsite parking
• Full training scheme and ongoing professional development

Our Client:

We are recruiting for Which-Award-winning national insurer, NFU Mutual. The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year. The organisation is also officially recognised as being a 'great place to work' and place huge emphasis on developing and investing in their people. They are a professional, collaborative team and their goal is to grow the business through providing incredible service.

The Role:

Due to our continued growth, we are looking for a Personal Assistant to the Agents to join our team for a fixed term contract of 18 months to cover maternity leave. You will be responsible for supporting the Agents with policy changes, making appointments, selling personal and commercial insurance products and making sure that you uphold our exceptional customer service standard.

Responsibilities:

• Processing quotations and mid-term adjustments on behalf of the Agents
• Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it
• Get involved in our team initiatives so that we remain a great place to work
• Process and dispatch renewal documentation to Agency standards
• Book appointments when required
• File preparation for Agents including a premium breakdown spreadsheet when required, and conducting file changes when review has been conducted
• Issuing required documentation to clients within deadlines including the issue of any required letters

Skills and Requirements:

������� Demonstrate customer service skills.

������� Minimum GCSE C grade (or equivalent) in Maths and English.

������� Be able to communicate effectively, both written and verbal. This will include writing reports to customers.

������� Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement.

������� Demonstrate attributes of honesty, integrity, due skill, care and diligence.