Performance and Operations Specialist

Performance and Operations Specialist
Location: KFM Head Office, London
Contract Type: Fixed Term
Job Type: Full time, 37.5 hours per week
Salary: £51,500 - £57,850 plus annual bonus
Benefits:
Welcome Bonus
Annual Bonus Scheme
27 days annual leave (BH)
Annual leave purchase scheme
AVIVA Pension
Group Life Assurance Policy
Enhanced Family Leave & Pay
CPD Funding & Study Leave
Paid Professional Registration Fees
Occupational Sick Pay
Health Cash Plan
Season Ticket Loan Scheme
Car Lease Scheme
Cyclescheme
Techscheme
Closing date: 01-04-#####
Do you thrive in a dynamic and fast-paced environment? Do you enjoy tackling challenges head-on and making a tangible impact? If so, we want to hear from you. We currently have a fixed term opportunity for someone to join our team as a Performance and Operations Specialist within the Managed Services Directorate at KFM, on a 12-month contract. We are responsible for managing the relationship between our customer, King's College Hospital NHS Foundation Trust (KCH), and the internal teams, external stakeholders, and suppliers/service providers who we contract with on behalf of KCH.
As a pivotal member of our team, you'll work closely with Performance & Operations Managers, whilst reporting to the Head of Operational and Strategic Delivery. On a day-to-day basis, you will be responsible for ensuring we provide responsive, innovative services to our customers to the highest possible standard. We're seeking an individual with exceptional verbal and written communication skills, who possesses a proactive approach towards change and their own personal development. The ideal candidate will exhibit strong organizational abilities, meticulous attention to detail, and a passion for delivering results.
In return for your dedication, we offer a supportive work environment, flexible scheduling, and ample opportunities for professional growth and advancement. To be successful in this role, we require candidates with prior experience in the healthcare sector, particularly within a secondary care provider setting. Additionally, we're looking for individuals who can demonstrate their proficiency in data analysis, including the ability to synthesize information from diverse sources and present findings in a clear, customer-friendly manner. Any previous training or experience in project management will be highly regarded.
To apply for this role, please note: To apply for this exciting opportunity, please ensure that your application includes a comprehensive overview of your relevant skills and experiences in the 'Supporting Information' section of the application form. Applications lacking detailed explanations of how you meet each criteria of the person specification will not be considered. We're currently due to conduct interviews for this role on the 11th and 12th of April#####4, and we would encourage you to submit your application as soon as possible in advance of the closing date. In addition to a formal in-person interview, candidates will be required to complete an assessment consisting of a task and short presentation, designed to evaluate the skills essential for success in the role. For further information about this role, feel free to reach out to us to arrange an informal chat before submitting your application.
Join us in making a difference and shaping the future of healthcare delivery. We look forward to hearing from you.
Working for KFM
KFM is a provider of healthcare support services. Our purpose is to partner with and support healthcare providers in providing world-class patient care, with all profits and cost savings reinvested in the NHS. KFM provides a fully managed service across all clinical areas which includes providing all required clinical supplies and equipment along with maintenance, training and technical support, endoscopy decontamination, sterile services, renal dialysis support, radiology IT support, and outpatient pharmacy. KFM also runs a procurement and contract management service for all departments. KFM is a Limited Liability Partnership owned by King's College Hospital NHS Foundation Trust with no private sector partners. KFM is a public authority not a private company. KFM has an annual turnover of around £185 million and over 350 staff.
You may also have experience in the following: Performance analysis, Operations management, Process improvement, Data analysis, Operational excellence, Continuous improvement, Quality assurance, Strategic planning, Operational support, Project management, Stakeholder communication, etc.
REF: 212 440 ADZN1_UKTJ
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