People Team - People Partner

Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations.
The Opportunity
The People Partner will provide strategic and hands-on People business partnership to employees and leadership across Scott Dunn’s UK based support functions, aligned with Scott Dunn’s core values and behaviours. This includes leading on projects as required and engaging with the wider People team on company-wide initiatives.
Responsibilities
Provide strategic and hands-on business partnership and coaching for the following client groups: Finance & IT; Product; Sales Operations and Development.
Enable a performance-based culture through reinforcement of the core values and behaviours
Act as a strategic and consultative People Partner to leadership – providing strategic and hands-on business partnership
Lead talent assessments, assess organisational development needs and provide support on succession planning
Identify opportunities to enhance the use of HR systems and conduct data analysis and reporting as needed
Lead on employee relations issues where required, providing expertise to managers and leaders to ensure decision making is completed with a commercial, ethical and culturally aligned mindset.
Manage the quarterly performance cycle throughout the year for the allocated client groups.
Use employee engagement survey feedback to proactively create action plans for the relevant teams
Lead the Employee engagement action plan on the basis of the findings of the annual employee engagement survey
Partner with the Talent Acquisition Specialist to identify recruitment strategies and participate in the selection process as appropriate
Participate in and lead ad hoc People team initiatives, including planning, execution and change management
Duties
The duties that derive from these responsibilities include but are not exclusive to:
Provide effective communication, advice and influence regarding talent strategies, team performance, team effectiveness and development
Work closely with line management and employees to improve work relationships, build morale and increase productivity and retention
In conjunction with the Head of People & Culture coordinate talent assessments and use data from 9-box grids and other sources to make recommendations for individual development plans and implement appropriate solutions
Analyse trends and metrics – including results from the employee engagement survey and other measures of engagement
Identify training needs for teams and individuals – coordinate training delivery as needed and evaluate for effectiveness
Design and facilitate team and offsite meetings in support of team effectiveness
Communicate performance planning timeline, track and monitor KPIs for each client group, and ensure regular reviews between managers and team members
Liaise with Hiring Managers and Talent Acquisition Specialist to create effective job adverts and social media strategies to attract talent
Participate in interviews where required.
Provide input to company-wide HR policies, making improvements and updates where needed.
Support on Flight Centre Travel Group integration activities.
Lead people-related projects and initiatives as required
Collaborate with wider People Partnering team to ensure cohesive delivery of People & Culture strategies that are globally aligned and work across UK, USA and Asia markets.
About You
You will have proven experience supporting business leaders on people related issues – including recruitment, retention, performance, employee engagement, employee relations, change management, training, payroll and compliance. In addition to this, you will also have demonstrated the ability to build successful relationships with managers and employees, and using supporting metrics provide a partnership service that optimises our employee experience. Other requirements include:
Solid knowledge of employment legislation in appropriate geographies
Management of HR projects end-to-end
Design and delivery of training solutions
Full understanding of all HR functions and application of best practices
Ambassador for the Scott Dunn brand to attract and retain talent
Effective administration skills, ability to multi-task and work at pace
University degree in a related field and/or CIPD qualification
Values & Behaviours
All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.
In the know
- Start by listening. We take the time to understand our guests’ and colleagues
needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
In the Detail
- Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
Inspiring
- Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun.
Location
We aim to find someone who would be office based in our London, Hammersmith office.
We offer very competitive salaries and a great benefits package including the following:
23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30)
Contributory pension scheme
'Cycle to work' scheme
Subsidised private healthcare
Company loyalty scheme (Travel Fund)
Travel insurance
Familiarisation trips
Recognition awards throughout the year
Social events
1 hour per week paid learning & development / personal growth If you are interested in working with Scott Dunn, please apply now.
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