People Services Manager, Judicial Office

Number of jobs available
1
Detail of reserve list
12 Months
Region
London
City/Town
London
Building/Site
London CTS Royal Courts of Justice, WC2A 2LL
Grade
EO
EO
Post Type
Permanent
Working Pattern
Full Time
Role Type
Administration / Corporate Support, Education and Training, Human Resources
Overview of the Judicial Office
The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.
In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.
The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.
We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.
The Business Support Team sits at the centre of the Judicial Office with a broad corporate portfolio that includes responsibility for the departmental budget. We are a London based team and currently spend at least 40% of our time on site but this will be increasing to a minimum of 60% in line with the wider Civil Service.
The team is led by the Head of Corporate Services and provides a wide range of support, advice, assurance and services for Judicial Office staff and to the Judicial Office Management Board. This includes Infrastructure, accommodation, health & safety, people survey, staff engagement, business continuity, learning & development, people services, risk management, project management, Continuous Improvement (CI), financial planning and budget management & forecasting. The team also work closely with specialist teams in the wider Ministry of Justice and Whitehall.
Summary of the role
This role sits within the People Services strand of the Business Support Team and reports directly to the Operations Delivery Manager.
The main strands of work within this role are (but not limited to):
Supporting the management, delivery, design and evaluation of the JO’s Learning and Development Offer to staff
Working with teams across Judicial Office to coordinate and ensure the smooth running of recruitment campaigns Overseeing the management, assurance and reporting of the staff training budget The successful candidate will be expected to work closely with all teams across JO and play an active part in the BST team by taking part in project work, contributing to team meetings and contributing to work across the Judicial Office.
The successful candidate will have: Good oral and written communicationsExcellent organisational skillsExperience of communicating with your seniorsUnderstanding of the corporate function and what duties functions performAbility to relay accurate messages to others in the team and through the wider business partnersIt is desirable that you have:Experience of working in corporate functionExperience of managing budgetsExperience of good diary management and excellent organisational skillsGood working knowledge of Excel and WordExperience in working with sensitive or confidential materials. Responsibilities, Activities and Duties: Recruitment Support and AdminEstablish and maintain excellent working relationships with a range of stakeholders across the business and with MoJ.Coordinate recruitment campaigns partnering with Recruitment Managers in the business for the effective management of the Recruitment processCoordinate and supply appropriate materials to Interview panels/candidates in an efficient and timely mannerCollect data on recruitment activity carried out by the team and prepare reportsMaintaining Staff Security Log and proactively engage with staff where clearance is due for renewal.Learning and DevelopmentManage and apply discretion to the development, scheduling, publishing and promotion of the annual JO Learning ProspectusSupport the Operational Delivery manager in the development, evaluation and delivery of the annual Leadership and Management ProgrammeDesign, co-ordinate and deliver training packages for Interviewers and intervieweesEvaluation and Evaluation MatrixCreate and maintain statistics to report the Departments performance on internal, external and mandatory training to the People Services Lead and senior leadership team and JOMB.Finance:Management, assurance and reporting of the training budget including assurance checks on purchase orders and daily transaction reportsRaising PRFs for approved training activityManage the financial control process for training and supporting staff on writing effective business casesLogging of R&R nominations and reconciliation of the R&R budgetMonitoring requests for DSE specialist equipment ensuring appropriate procedures have been followed and collaborating with business areas and the Accommodation team on spend.Quarterly Assurance Panel co-ordinationResponsible for coordinating QAP meetings for JOMB and SLT Discussions, and collating and consolidating the QAP data from submitted returns Wider ResponsibilitiesResponsible for management and ongoing development of the JO Managers Resource hubMonitor the L&D and R&R team’s mailbox’s for requests received and respond to requests for advice promptlyReviewing the L&D offer as a whole, in consultation with the Head of People Services, in relation to ROI and complete agreed actions escalating where appropriate.Secretariat for L&D SPOC community and Coaching and Mentoring communityPartnering with the Internal Communications team, regularly review and update intranet guidance on core People Services Products and develop and create survey forms to capture user experiences.Production of L&D monthly alertSelection Process Civil Service Success Profile Framework recruitment will apply.
Applicants will be assessed against these behaviours during the selection process: Changing and ImprovingDelivering at PaceWorking togetherMaking Effective DecisionsManaging a quality service Should we receive a large number of applications we will sift primarily on the lead behaviour of Delivering at Pace. Successful applicants will then be invited to an interview.
Feedback will only be provided if you attend an interview or assessment.
Candidates invited to interview
Please note that interviews will be carried out virtually on MS Teams.
During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of, and strengths-based questions to also explore what you enjoy, and your motivations relevant to the job role.
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. You can refer to the Civil Service Strengths dictionary for more details.
Interviews are expected to take place in the week commencing 20th May.
If you wish to discuss the role before applying, please contact Sarah Galley (#####).
Additional Information
Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a
MoJ
office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.Flexible working hoursThe Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.BenefitsThe MoJ offers a range of benefits:Annual LeaveA nnual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.PensionThe Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.TrainingThe Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.NetworksThe opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.SupportA range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK
or Childcare Choices . You can determine your eligibility at  .Paid paternity, adoption and maternity leave.Free annual sight tests for employees who use computer screens.Working for the Civil ServiceThe Civil Service Code
sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following orderTo Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail ##### );To Ministry of Justice Resourcing team (##### );To the Civil Service Commission (details available here )The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions
webpage.You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: .
We expect interviews to take place in the week commencing 20th May. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).If you do not meet the above requirements, you may still be considered if, for example:You've been serving overseas with HM Forces or in some other official capacity as a representative of HM GovernmentYou were studying abroadYou were living overseas with parentsIn such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance .
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.Application form stage assessments Behaviours
Delivering at Pace - 250 word limit
Changing and Improving - 250 word limit
Working Together - 250 word limit
Making Effective Decisions - 250 word limit
Managing a Quality Service - 250 word limit
A sift based on the lead behaviour, Delivering at Pace, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Use of Artificial Intelligence (AI)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Interview stage assessments There is 1 interview stage for this vacancy.
Behaviours
Delivering at Pace
Changing and Improving
Working Together
Making Effective Decisions
Managing a Quality Service
Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for VeteransThe "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.For further details about the initiative and eligibility requirements visit : Redeployment Interview SchemeCivil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups:
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) 
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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