People Operations Team Manager - Nights

About the role
Part of the Distribution Centre Management Team that provides great services to our stores ensuring customers have great availability and standards of product by being a Manager that leads my team of colleagues who feel safe and love working at Tesco whilst operating an efficient and legal people operation.
You will be responsible for
Leading & delivering people processes & policies in the Distribution Centre across all shifts by:
Creating an inspiring, welcoming and inclusive working environment for everyone. Delivering the shopping trip for customers by coaching others to play their part. Promoting a culture of safety first through role modelling safety leadership at all times. Ensuring that the team are fully trained and validated in their roles. Managing and delivering attendance routines and process in the Distribution Centre. Supporting colleagues to attend work, helping them to plan time away and take advantage of our time away from work policies. Leading and managing the overall colleague experience in the Distribution Centre, ensuring there is a warm, inclusive environment, where difference is celebrated and everyone is welcome. Managing the recruitment and induction process in the Distribution Centre, ensuring colleagues receive a warm welcome to Tesco and the best training to set them up for success. Liaising with the recruitment hub to ensure interviews are arranged and conducted in a prompt fashion, the candidate experience in the Distribution Centre is excellent and we have a consistent approach to vacancy management on each shift. Ensuring colleagues receive the best on-going training at the right time to develop their skills, supporting a team who are multiskilled to deliver for our customers. Offering advice, guidance and coaching to Managers where required on all people processes, policies, site agreement & routines. Executing informal and formal meetings as part of our grievance, discipline and protector line/complaints process. Manage the Distribution Centre wage routines, ensuing all colleagues are paid accurately and on time. Manage the People Support Administrators within the Distribution Centre. Oversee all people communication in the Distribution Centre on your shift to ensure colleague engagement and understanding. Reviewing our people data and insight for the Distribution Centre to look at opportunities for improvement and celebrate success. Developing own operational and leadership skills, actively seeking feedback. Partner with third parties within the centre to ensure a consistent colleague experience is embedded throughout the centre. Celebrating success and recognising others. You will need
I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters. I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times. My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me. I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved. What's in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends - save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5% Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of life's moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues
About us
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving Britain's shoppers a little better every day'. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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