People & Culture Assistant - Business Partnering

Due to continuing expansion our client, a national service company, is actively seeking an experienced, dedicated, and ambitious People & Culture Assistanant to complement their growing team and enable Team Leaders and Managers to create and nurture inclusive high-performance cultures, engaging colleague experiences, and positive outcomes for customers.

Reporting to and supporting the HR Manager, key responsibilities will include:

• Provide Managers with advice, support and coaching on people related matters acting as a trusted advisor to key stakeholders


• Help implement change initiatives that deliver business success, including facilitating informal and formal consultation where required


• Drive the effective management of employee relations matters (investigations, meetings etc) in line with our Values and policies, escalating high risk cases where appropriate.


• Proactively support managers to resolve absence and colleague health and wellbeing concerns (including leading appropriate referrals and helping implement recommendations/actions).


• Support the effective management of family/carer leave, upskilling managers to support colleagues before and during leave periods and in the transition back to work.


• Brief and Upskill managers and colleagues where required to ensure awareness and compliance with P&C Policies and Processes


• Provide regular reports and updates to the Head of P&C Business Partnering (Support Centres), providing insight into key metrics such as absence, workforce diversity, colleague engagement, performance management, colleague recognition, and colleague turnover.


• Support effective Recruitment, Onboarding and Offboarding processes


• Ensure effective and consistent onboarding and induction programmes are in place for new Support Centre colleagues


• Ensure effective and supportive development plans are in place for colleagues moving into new roles


• Act as point of escalation for non-standard Service Delivery queries for example resolving complex pay queries, or advising on pre-employment or background check queries, etc.


• Maintain an update to date awareness of trends and forthcoming changes in HR Best Practice and UK / European employment legislation, sharing insights to help drive continuous improvements

As a successful candidate you will have prior experience of advising / supporting with employment relations matters with knowledge of employee relations policies and experience of leading on investigation, disciplinary, grievance meetings, capability hearings.

A CIPD Level 3 is essential and a Level 5 qualification or currently studying would be desirable with an up-to-date knowledge of UK employment law.

With an ability to prioritise and manage multiple workstreams, effective relationship building, interpersonal and communicational skills to provide excellent advice on employment law, terms, HR Policy and procedures.

This is a fantastic opportunity for anyone who is interested in furthering their career within a forward thinking and dynamic company. In return the company offers a competitive remunerations package, bonus and excellent career progression.