Pensions Administrator

A Pensions Administrator is required for a role in Liverpool, responsible for handling financial operations and providing excellent customer service. The role is critical in maintaining the department's reputation for accuracy, timeliness, and professionalism.

Client Details

The organisation is a well-established player in the Financial Services industry, focusing on wealth management and pensions. With a significant market presence, this company prides itself on a commitment to excellence and customer satisfaction, and employees a large workforce across various locations.

Description

As Pensions Administrator, your responsibilities will be:

Creating and maintaining pension scheme records
Processing new business through to completion
Monitoring receipt of funds and initial fees
Banking and allocation of client money
Handle other pension administration tasks accurately and promptly, such as processing pension investment/divestment instructions
Liaising with ceding pension schemes providers for pensions transfers
Managing all pension servicing activities
Pension benefits processing
Processing external and internal monthly pension payroll
Provide excellent customer service to pension holders and beneficiaries
Conduct regular audits to ensure data integrity and compliance
Maintain up-to-date knowledge of pension regulations
Liaise with internal and external stakeholders on pension matters
Participate in projects and initiatives to improve pension services
Processing complaintsProfile

A successful Pensions Administrator should have:

A strong understanding of pension regulations and the financial services industry including FCA, HMRC and the Pensions Regulator)
Holding or studying towards a pensions qualification would be desirable - Pensions Management Institute or CII pension qualifications etc
Proficient in the use of financial software and Microsoft Office
Excellent customer service skills
The ability to handle sensitive information confidentially
Exceptional attention to detail
Good communication skills, both written and verbal
A problem-solving mindset
Experience in pension payroll would be advantageous Job Offer

A competitive salary range of £25,000 to £29,000 per annum
An inclusive, supportive company culture that allows for personal development
Company bonus scheme
Budget for studying towards a relevant qualification
Company pension scheme
Private medical and health insurance
25 days holiday with a holiday purchase schemeIf you are a dedicated and professional Pensions Administrator looking for a new challenge in the financial services industry, this could be a great opportunity for you