Pension & Benefits Administrator

About The Role
Job Title: Pension & Benefits Administrator
Location: Century House, Ipswich
Salary: Competitive
Hours per week: Monday to Friday - 09:00 - 05:30 - 37.5 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Role Overview
We are currently recruiting for a Pension & Benefits Administrator to join our passionate and driven team based at Century House, Ipswich.
Reporting to the Reward, Pension & Benefits Manager you will be responsible for the administration of a wide number of benefits and pension schemes within OCS Group UK Ltd.
Benefits
Informal hybrid/flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
Wide range of retail discounts
Regular social and charity events are held in our offices
Get involved in charity events in the local community
Wellbeing
Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders
Career development and recognition
Immediate access to “Opportunity” our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards
Key Responsibilities:
Pensions
Understand pension auto-enrolment legislation and answer any queries.
Assist with reconciling monthly pension contribution files to submit to pension providers.
Monitor pensions opt outs/opt ins and undertake relevant action.
Ensure statutory pension letters are issued to employees.
Liaise with LGPS, CSPS and any other ad hoc pension schemes to submit any in year pension forms that may be required in relation to starters/leavers/changes to employees’ circumstances.
Ensure all pension end of year forms are submitted to each pension provider in a timely manner complying with any deadlines indicated.
Assist with Admitted Body Status applications.
Benefits
Liaise with benefit providers to add new starters/remove leavers from the relevant polices. E.g. PMI, life assurance, accident at work, GIP, dental plan
Handle life assurance claims.
Assist Reward, Pension & Benefits Manager with annual renewals of the benefits schemes e.g. preparing employee data for provider.
Assess and approve cycle-to-work applications and advise unsuccessful employees on their options.
Administration of childcare voucher schemes
Administration of True Stars awards
Administration of non-cash vouchers ensuring relevant information is recorded for the PAYE Settlement Agreement
Run and administer any ad-hoc benefits campaigns e.g. Tastecard
Prepare P11d-related data and undertake checks to ensure the data is accurate.
Administration of health cash plan scheme
Record private mileage from employees and calculate the monetary amount for payroll deductions.
Assess all TUPE in ELI’s for potential benefit/pension liabilities.
Information
Undertake cleansing of information to ensure that information held is adequate and relevant
Chase any outstanding items with the relevant department(s) / employee
Assist with the provision of pension and benefits-related information and guidance to the operational employees at all levels in the business
Records
Maintain a record of all employees of each benefit scheme and associated costs
Reporting
Prepare reports relating to payments of pensions and benefits to third parties in a timely manner complying with any deadlines indicated
Preparing ad-hoc reports for internal departments
Payroll Team
Provide any pension refunds/3rd party/mileage deductions to the payroll team in a timely manner in line with the cut-off date for each payroll
Human Resources
Work closely with Human Resources to ensure the prompt resolution of any benefits-related issues
Provide information as requested for TUPE
Fleet
Work closely with the Fleet team to ensure relevant information is recorded to ensure the company car and driver details are as accurate as possible to prepare P11d’s
Managing Relationships
Make and maintain strong communication links with all managers/directors/key stakeholders within the company, to enable quick resolution to all queries
Health and Safety
Ensure that all Health and Safety obligations are met as directed by your line manager
Additional Duties
Help the Reward & Benefits Team members in the Reward, Pension & Benefits Manager’s absence, providing support and training as required
Undertake additional duties as required by the line manager
Undertake training as directed by the line manager
About You:
Applicants must have the right to work in the UK
Administration experience
Thorough working knowledge of pension autoenrollment legislation
4 GCSE including Maths and English
CIPP qualification desirable
Ability to work to tight deadlines
Good written, oral and presentational skills
Good knowledge of Microsoft Office (Word/Excel/Outlook)
Intermediate Excel Skills desirable (v look ups, “sumif” statements/pivot tables)
Must be able to perform manual calculations for pension autoenrollment and NIC Class 1a
Team worker
Customer Focused
Commitment in providing a quality service
To have a flexible and positive attitude to work and willingness to learn
Demonstrate high standard of integrity, confidentiality and discretion including GDPR knowledge
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
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