Payroll Technician

Job Title: Payroll Technician      

Salary: £30,000 + Benefits

Location: Swindon – Hybrid working

Job Type: Maternity Cover

Role Purpose

Day-to-day responsibilities will include processing external payroll for clients including Auto Enrolment, as well as answering client queries via telephone and e-mail. You will also provide support for the rest of the team in any ad-hoc duties.

Core Competencies

Client Service

• Develops strong client relationships.


• Understands the business model and job economics.

• Manages client timetables and deadlines effectively


• Build productive two-way relationships with clients


• Respond to ad-hoc payroll related queries

Main duties and responsibilities

• A clear understanding of payroll laws, taxes and PAYE procedures


• Respond to ad-hoc payroll related queries


• PAYE investigation Underpayments/Overpayments


• Process BACS Payments


• Setting up PAYE Schemes


• Assist Internal Staff with Payroll Issues


• Accurately input payroll amendments into the payroll system, produce the output reports and payslips, and check the data before sending to the client


• Ensure accurate calculation of PAYE, NI deductions, statutory absence payments and year end returns.


• Ensure clients are making monthly payments of PAYE to the Collector of Taxes and monitor the receipt of PAYE cheques


• Process Own Portfolio of Clients Start to finish with no intervention


• Keep up to date with Technical Knowledge and apply this knowledge to all Client and Internal Staff queries


• Manages own Portfolio of Clients – including sending out Information to clients to keep them up to date with legislation changes


• Acts as a subject matter expert and/or resource to others in the area of payroll processing.


• Reviews, analyzes and verifies payroll reports and documents for accuracy; makes necessary adjustments or corrections


• Analyzes and responds to complex matters requiring comprehensive knowledge of payroll policies and procedures


• Calling HMRC to deal with Underpayment/Overpayment including requesting refunds


• Dealing with CIS schemes including Adding contractors to payroll and verifying them


• On an on-going basis check the payroll to confirm it complies with deadline and legislative requirements

PERSON SPECIFICATION – Payroll Technician

Experience & Knowledge

• At least 3 years’ payroll experience


• Bureau Experience


• Experience Processing Multiple Payrolls


• Experience with IRIS Payroll Professional (STAR Payroll)