Payroll Onboarding Coordinator

Our passion and purpose at Matrix is to ‘Connect people to work’.
Ready to make your application Please do read through the description at least once before clicking on Apply.
We provide products and services that allow our customers to recruit temporary, contingent or permanent staff, procure consultants and statement of works, and manage the screening and compliance of all workers.
We already do this for over 4,000 customers across the UK and as that number grows, we are continually looking for great people to join our team. As that number grows so does our business. Last year, we doubled in size so it’s a very exciting time to join our team.
We are currently working in a hybrid fashion with the ability to work from home, however for a minimum of three days a week you will be required at our Head Office in Milton Keynes.
Benefits:
•Standard Pension – 3% Employers, 5% Employee
•25 days annual leave (plus Bank Holidays)
•Birthday day off
•2 Volunteer days a year (to volunteer in the local community)
•Employee Health Benefits (Westfield Health)
•Online discounts platform for major retailers (Westfield Rewards)
•Electric Vehicle Salary Sacrifice Scheme (Octopus EV) and Cycle 2 Work Scheme
•Progression opportunities
Salary: circa £25K
Matrix Payroll
Matrix Payroll (registered as Client Directs Limited) is an established payroll company which has experienced consistent growth over a number of years. It is part of the Matrix Group and is specifically placed to support Matrix clients’ end-to-end temporary recruitment needs, by facilitating the on-boarding and payroll provision for direct/referred temporary workers.
As a result of this recent expansion, Matrix are seeking to recruit an additional Payroll Onboarding Coordinator to work within the Matrix Payroll team. This person will join the small team to help with the increased workload and be able to offer support to the senior Payroll Coordinator as they lead the team through the next phase of expansion.
Job specification:
You will be required to manage the busy day to day communications received by Matrix Payroll from both clients and workers on our payroll.
You will manage emails and telephone calls and deal with queries relating to pay, holidays, statutory entitlements and contractual matters.
You will ensure all workers are legally compliant by checking (amongst other things) references, eligibility to work, criminal convictions declarations, DBS checks and Right to Work checks.
Other significant duties will include; creating candidates and placements on our in-house Matrix system, ensuring all candidates are set up in a timely manner to guarantee they are paid the correct rates on time.
You will report to the Senior Payroll Coordinator on a day-to-day basis, with your role ultimately sitting within the Finance department which is led by the Head of Finance. In addition, you will need to work with other colleagues to ensure all communications are dealt with in an efficient and timely manner.
Skills:
Experience supporting a busy office environment in an administration capacity
Experience using the Microsoft Office Package - particularly Excel
An understanding of the importance of confidentiality and sensitivity of information
Good mathematical skills and a confidence in dealing with numbers; experience with payroll would be beneficial
Excellent communication skills – particularly patience in dealing with callers who may need reassurance
Able to work in a structured / organised manner
A flexible and 'can do' approach
A proactive approach to work
The ability to work using own initiative
Excellent attention to detail