Patient Services Clerk - Newcastle Hospice

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £22,383 per annum

Hours/Contract: Full time - 37.5 hours per week (Shifts are 8am to 4pm)

Contract Type: Permanent

Based: Marie Curie Newcastle Hospice

Closing date: 11th April 2024

Interview date: TBC

Our Marie Curie Newcastle Hospice has been consistently recognised as Outstanding by the CQC and our staff are described as committed to treating patients and those close to them with compassion and kindness, respected their privacy and dignity and found innovative ways to meet their individual needs, and helped them understand their conditions.

If you are an experienced Administrator looking for a meaningful and rewarding career where you can help to ensure people receive the best possible care when they need it most, we want to hear from you!

Marie Curie Benefits Package

• Season ticket loan -for travelling to and from work
• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T&C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance - for all employees

What's in it for you:

• Continued access to NHS Pension Scheme (subject to eligibility)
• Season ticket loan
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working
• Generous enhancements:
  • 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
  • 83% x your basic salary per hour paid for Sundays and Public Bank Holidays

What we are looking for:

• Excellent organisational, administrative and minute taking skills with the ability to communicate well at all levels
• Comprehensive knowledge of Microsoft packages, such as Word, Excel and Publisher
• The ability to work on your own initiative in a fast-paced environment and be able to manage changing priorities to meet tight deadlines
• Experience of working in a Health or Social Care environment
• Flexible approach and willingness to support colleagues in the wider administration team and main reception on occasion

Based on the ward reception, you will be the 'go to person' on the Inpatient Unit, processing Inpatient referrals, ensuring that all admission documentation is prepared prior to nursing/ medical consultation. You will also prepare and update supporting patient records as well as providing administration support at the weekly multi-disciplinary team meetings. You will co-ordinate and support with discharge/ transport arrangements for patients, maintain all the stationery within the ward used for patient records and place the weekly ward supplies order online.

To view the full job description, please click here.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.

This role will be subject to receiving a satisfactory enhanced criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.