Patient Administrator

Posted 5 days ago

  • Gloucester, Gloucestershire, South West England
  • Permanent
  • £20,400.00 / Per Annum
  • External
  • Expires In 23 days
Gloucester– Full time
Do you have an interest in working in administration? Are you looking to embark on a genuinely rewarding career in healthcare?
The Role:
Booking patient appointments, ensuring that clinics are full.
Make reminder calls to patients in a timely manner prior to their appointment.
Ensure that all clinic correspondence is sent out in a timely and accurate manner.
Acting as the central point of contact for all telephone enquiries from patients and clinic staff, resolving or escalating issues as appropriate.
Action all clinic cancellations accordingly as instructed.
Create and manage the medical record files and system for patient appointments, including ensuring files are stored and archived correctly.
Maintaining a positive relationship with internal or external staff at every interaction.
Maintain a committed approach to continued professional development and clinical governance.
The person
Require someone good with IT, Compliance and Manual work.
comfortable talking to people on the phone.
Active listening skills
Good attention to detail
Be self-motivated and enthusiastic
Computer literate with the ability to pick us systems quickly
Discretionary bonus scheme
25 days Bank holiday plus BH
After 1 year cover dental
Death in service after probation
Sickness matches NHS
Opportunity to develop*
*Examples of Development:
Clinical services manager now on circa £60K started as a clinic assistant.
Have had people do degrees (clinical, optometry, nurses).
ILM courses.
Plan is to continue to grow and develop the business.
If this role sounds of interest to you, apply to Georgej @RErecruitment .com today. George – (phone number removed) / (phone number removed)
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.