Parts Co-ordinator

Parts Coordinator sought by my engineering client based in Brighton.Job Purpose:To ensure an efficient service to customers by dealing with all enquiries for spare parts received either directly from customers, deciphering or machine malfunction to assess parts required or via Engineers working with clients.Hours:Monday to Friday 9am to 5:30pmSalary – circa £25,000 – £27,000 will increase over time and experience in roleKey Responsibilities:1. Building relationships with customers, suppliers and manufacturers as well as with Engineers and subsidiary staff.2. Preparing detailed parts quotations for customers utilising all resources available including online resources, parts books, drawings, supplier pricing information.3. Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions.4. Advise customers on substitution or modification of parts when identical replacements are not available.5. Updating customers and answering queries regarding prices, lead times, technical issues etc.6. Upon receipt of order from customer subsequently placing order with suppliers ensuring appropriate documentation is completed accurately and within timelines required by customer7. Liaise daily with subsidiaries regarding spare part stock and requirements8. Following up on all orders and updating customer on progressAdditional Requirements:Previous experience within a Parts environmentExcellent customer handling skills are essential to this positionExcellent communication skills, attention to detail and working as part of a teamI look forward to hearing from you with regards to the Parts Coordinator role in Brighton, East Sussex.Contact: Andy at Jago Consultants.Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website
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