TR2 Recruitment are looking for an experienced Parts Advisor to join a team based near Cheltenham.��
Successful candidates will be delivering the best aftermarket support in the area covered by the depot to all market sectors.� Candidates will be expected to deliver the company coperate objective and be the first point of contact,continuing with effective communication, managing the process through to delivery.��
Candidates will be expected to work in line with the parts team leader and depot manager to acheve the parts targets, budgets and objectives.�
- Support the team leader to ensure the budgeted parts profitabillity is achieved each month�
- Support the team leader ensure the departments parts sales are in line with company expectations whilst reporting ideas and opportunities to increase monthly performance�
- Ensure all phone calls are efficiently captured and dealt with professionally�
- Customer relationship management to be conducted to company process
- To achieve the depot customer number target each month�
- Process orders and invoice out all parts within the company standard. Retail/Warranty/Internal�
- To raise and escalate parts shortage or delay in delivery as per company process�
- Responsible for parts work area, H&S/housekeeping, kept within company standard�
- Monitor stock levels, report and investigate any discrepancies�
- Goods inwards process to be managed to company standard�
- Work with colleagues to ensure departmental cover for absence and industry holidays.�
Our client is looking for candidates who are able to work well as a team and also alone.� Candidates are expected to have knowledge of motor trade, agricultural and construction industry,��
- The Ability to maximise sales levels from each call completed�
- Confident and professional�
- High personal integrity and honesty�
- Communication skills - ability to speak to customers and engineers to ensure a high level of customer satsifcation is achieved.�
- Ability to work as part of a team�
- Organisational skills - ability to manage own workload effectively to ensure key responsbilities are met.
TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.