Parts Advisor

Job Title: Parts Advisor

Company: Prestige Main Dealer in Portsmouth

Hours: 42.5 hours per week (with 1 in 3 Saturday mornings)

Salary Range: �27,000 to �32,000 per annum + Bonuses & Overtime

About Us: We are a reprsenting a Prestige Main Dealer situated in Portsmouth, renowned for their commitment to excellence in customer service and quality. Join their dynamic team and immerse yourself in the world of leading automotive brands.

Role Overview: As a Parts Advisor, you will play a pivotal role in their dealership, providing exceptional customer service while managing parts enquiries and orders. Your expertise will ensure the smooth operation of our parts department, contributing to the overall success of their dealership.

Key Responsibilities:

• Assist customers with parts enquiries, providing accurate and timely information.
• Process parts orders efficiently, ensuring correct pricing and stock availability.
• Maintain an organized parts inventory and assist with stock management.
• Liaise with internal departments to fulfill customer orders promptly.
• Handle customer complaints or issues regarding parts orders with professionalism and efficiency.
• Contribute to the achievement of sales targets and objectives.
• Adhere to company policies and procedures, maintaining a high standard of professionalism at all times.

Requirements:

• Previous experience in a similar role within the automotive industry is advantageous.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with keen attention to detail.
• Proficiency in computer systems and familiarity with parts catalogues.
• Ability to work effectively within a team environment.
• Commitment to delivering exceptional customer service.

How to Apply: If you are interested in this exciting opportunity, please send your up-to-date CV to (url removed) or contact us directly on (phone number removed). Additionally, if you know someone who may be suitable for this role, please pass on their contact details, as Alecto Recruitment offers a referral bonus of �300 for successful placements.