Partner Support Advisor

Job Title:
Partner Support Advisor
Brockworth- Hybrid working once training complete
Hours:
Monday-Friday 9:00-5:30
About Us:
Onecom Partners, a division of the Onecom group, is a leading provider of Communication Technology within the telecoms channel industry. We've assembled an award-winning team of ambitious, inspiring, and innovative individuals dedicated to delivering exceptional service with integrity and expertise. Our commitment to fostering a market-leading environment allows our team members to thrive and excel.
We are seeking a dynamic Partner Support Advisor to join our team and provide frontline service to support our Partner Operations Help Desks. Provide technical assistance for our products and services, including Data connectivity, Voice over IP, and Mobile telephony.
Computer literate
Agile working:
Enabling our people to work where they work best, using our Agile Working Policy
Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year
Birthday Break:
Day off for your birthday, during your birthday month
Electric Car Scheme:
Purchase a brand-new electric car through our EV Scheme
Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support
Pension:
We offer 9% combined pension contribution
Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support
Parental Leave:
Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption
Quarterly employee reward programme and annual awards
Discounts:
Discounts on tech
Referral Incentive:
You'll receive a bonus for each successful friend or family member you refer
Work hard and play hard with our all-expenses paid company events and parties
Foundation:
Paid time off to support your chosen charity initiatives and events for our Charity partners
Limitless professional development with access to our in-house training academy
Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally.
We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Equity, Diversity & Inclusion
Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. Responses are anonymous and the data gathered will be used to inform our future initiatives.