Partner Support Advisor (Billing)

Role: Partner Support Advisor (Billing)
Location: Brockworth, Gloucester
Competitive Salary: £23,000 Per Annum
Fantastic Hours: Monday to Friday 09:00-17:30
The task at hand:
We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the “front line” of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients.
You'll be great in this role if:
- You're a strong communicator with excellent attention to detail and accuracy
- You can empathise with customers and have a naturally helpful attitude
- You're IT literate and have a desire to learn and improve
- You can work independently, on your own initiative as well as part of a team
- You have tons of enthusiasm, self-motivation & a willingness to operate flexibly
- You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels
- You understand the need for diligence with reporting and can identify any risk areas
- You have beginner to intermediate knowledge of Excel
What you'll be busy doing:
- Answering and responding to Partners billing queries via...