Part Time Business Development Administrator

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locations
The Princess Grace Hospital
The Harley Street Clinic
time type
Part time
posted on
Posted 30+ Days Ago
job requisition id
0038762
Part Time Business Development Administrator
The Princess Grace Hospital, London, W1U 5NY
Part Time, 18.75 hours per week
Monday – Friday, 0900 – 1700
Permanent
Competitive salary + Benefits (pension, health cover, flexible benefits and excellent career development)
We have an exciting opportunity for Business Development Administrator
to join our Business Development Team within The Princess Grace Hospital. This role is vital in providing sales support to the Business Development Managers (BDM’s) enabling the BDM’s to maximise the time spent engaging with consultants. You will also be the key point of contact and owner for all requests relating to the setup, amend or closure of CWS (“Community Wide Scheduling”) diaries across the facility. You will be the facility’s subject matter expert for all aspects of CWS set up and training and will lead on the onboarding of new and existing Consultants, providing tailored training to Consultants and/or Consultant Secretaries to accelerate CWS usage and adoption at site. Training will be delivered through a mix of online and face to face meetings (on and off site) as necessitated by the client. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you'll do: To be the focal point for Consultant and Consultant Secretaries for establishing Logon ID and Passwords for relevant systems (Examples: Windows Login and Email/Internet access - Patient Keeper – W – Meditech – PACS, Remote Access)Assist with and or produce bespoke customer reports relating to CWS as and when requestedTo manage the on-boarding of new Consultants by proactively coordinating across Consultants, Consultant Secretaries, and internal HCA departmentsTo own the resolution of system issues for Consultants on a day to day basisProduce monthly report showing effective progress to date, highlighting gaps and future opportunitiesManage and communicate effectively with customers, or internal staff, resolving any day to day queries (or escalating upwards) as they arisePro-actively manage any calls which come into the team by either resolving the customer query, or passing the call through to the correct department and/or person.To effectively and efficiently own and manage any customer queries or escalations until resolution is passed to you from the BDM team What you'll bring:
Previous s ales admin/sales support/account management experience within healthcareAbility to build good relationships easily and work collaboratively with colleagues and customersGreat attention to detail and be able to work well in a team as well as on your own initiative
Excellent communication skills
Computer literate- hands on experience with CRM Software and MS Office
Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.#LI-AP1
About UsLife with us means taking pride in your team and delivering the highest quality care. We’ll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK and varied, interesting work. As part of HCA Healthcare US, the world’s largest healthcare company, we can also promise that you’ll learn from experts in every department and that your opportunities will be endless. With us, you’ll be empowered to achieve more in your career, and more for our patients. Visit
our careers page
for more information. HCA Healthcare: Over 50 years of creating a healthier tomorrow
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