Paralegal

Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with an array of benefits. What is expected of the Paralegal?
Responsible for managing case load within the Finance SectorDrafting of Letters of Claims, Pre Action-Applications and advice letters to customers.Drafting proceedings to obtain return of goods order and money claimsAttend telephone hearings.To review incoming information / litigation correspondence and establish a possible claim routeEnsure all information is scanned and uploaded to the case / customer management system in a timely mannerMaintaining the case management system, making sure all workflow steps are correctly inputtedProviding regular and accurate litigation report to wider business audiencePrepare claim documents and proceedingsDeal with case as they proceed via the court processEnsure compliance with court deadlines and directionsSupport experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possibleReengineering of processes to optimise efficienciesBe proactive and use initiative when presented with problems or issuesProvide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional mannerWorking to tight and demanding timelinesWorking across functions to improve customer journey What we look for in a Paralegal?
Experience in Financial services or motor sector desirableLitigation experience (essential)Experience in managing own case loadCompetent I.T Skills - Proficient in the use of Microsoft Office, in particular ExcelStrong communication skills What the Paralegal will receive?
Competitive salaryHybrid workingPension schemeEmployee referral programmePerks at WorkAbove and Beyond awardsIncome protection schemeEmployee of the YearLong Service awardsDiscretionary annual bonusLife assuranceDiscounted gym membershipFlexible workingTraining and exam sponsorshipEmployee assistance programmePaid volunteer daysPurchase additional annual leaveSocial events InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
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