Paralegal (pre-litigation)

· To provide cost effective administrative and secretarial support to the partner and other senior fee earners in the team in the work of the department.Key tasks· Undertake certain elements of fee earning work under supervision. In particular:· generation of suitable client care correspondence;· completion of client questionnaires;· drafting of petition/court documentation;· attendance at routine directions/interlocutory hearings.· The jobholder is not designated as a matter handler for file review purposes and does not therefore have her/his own file caseload.· Deal wherever possible with routine client enquiries and communications.· Manage the collation of matter start and matter completion data and prepare all claims for costs, referring major matters to costs clerk by agreement with head of departments.· Deputise for fee earners in their absence, passing urgent issues to another senior fee earner for guidance.· Co-ordination of the key dates reminder system as outlined in the office manual.Skills and Experience Required· You will have previous experience in a customer facing or telephone based role with a strong telephone manner.· Up-to-date legal knowledge and the ability to work to targets and deadlines.· It would also be advantageous if you have experience dealing with and have an understanding of Pro-Claim case management system.
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