P&O Senior Consultant - Colleague Engagement Consultant

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Are you passionate about building a work environment where all colleagues are connected and are set up to thrive: aiming higher, empowered to excel and acting faster than ever before. We're seeking dynamic individuals to join our retail team as Colleague and Engagement specialists.
Given the importance of the Nationwide Society's focus on Simply Brilliant Service, The colleague engagement specialist will be part of a critical team that creates compelling content: resonating, captivating and inspiring our audience across our Retail Function.
The role will sit in the newly created Retail Business Services, bringing teams together to provide critical services across all of Retail function.
As a P&O Consultant, you will help design our People Plan that spans a number of skills and capabilities i.e. Inclusion and Diversity, Performance Enablement, Learning and Development etc. A common framework covering all elements of the People agenda across Retail.
We are searching for someone who exhibits a passion for making a positive impact on colleagues, possesses the ability to handle diverse tasks, and consistently achieving in a fast-paced, dynamic environment.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing
Developing and maintaining the Retail Colleague Engagement Plan, ensuring effective day-to-day management and oversight of delivery.
You'll support the team to deliver key priorities across the People plan to time and quality, whilst managing workstream plans.
Support the execution of cross retail colleague engagement activities such as leadership events, blogs and webcasts, working at pace and passion to be creative and deliver a range of varied communications to keep our colleagues engaged
Lead cultural development, ensuring Retail function embeds the Blueprint and Customer First Behaviours with focus on improving employee experience.
Analyse engagement metrics to optimise design and delivery of prioritises.
Collaborate with different areas such as People Function, embedded comms and learning teams to develop engaging solutions
Contribute innovative ideas and initiatives to elevate colleague and customer satisfaction. About you
As a minimum you must have:
Ability to prioritise and deliver multiple pieces of work is essential.
Have experience within either a communication, planning events or events management role.
A people professional; you are a confident communicator, and can hold credible discussions regarding people propositions to stakeholders.
Experience in reporting and content creation.
Strong attention to detail and ability to work independently and as part of a team.
Experience of creating data engagement metrics to optimise design and delivery of priorities.
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
Up to 2 days of paid volunteering a year
Life assurance worth 8x your salary
A great selection of additional benefits through our salary sacrifice scheme
Wellhub - Access to a range of free and paid options for health and wellness.
Access to an annual performance related bonus
Access to training to help you develop and progress your career
25 days holiday, pro rata
What makes us different
Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.
As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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