Over Night Guest Service Agent - Summer Season

Over Night Guest Service Agent - Summer Season
Posted
24 days
ago
Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.This is a seasonal opportunity - Summer SeasonHere is a message from our General Manager at Bluebird Sunapee - "We are a hands-on and joyful team that enjoys sharing how we can continue to provide the best hospitality out there! It's a 5 out of 5 stars if you ask us!" Responsibilities Other Duties as AssignedRespond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as requiredPrepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementVerify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentagesEnsure all guests feel they are having an exceptional experience at the property Qualifications Proficiency with computers is required; experience with reservation and accounting software is desiredFront desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not requiredSome college is preferred but a high school diploma or equivalent is requiredOvernight shift; requires flexible hoursExcellent customer service and communication skills are required Compensation
$18 hourly
About Bluebird Sunapee With 53 rooms located in the heart of this beautiful region, Bluebird Sunapee is the perfect, affordable lodging option for families and friends looking to explore everything the area has to offer in all four seasons.A year-round destination, the Sunapee area of New Hampshire offers everything from 3-season canoeing, biking, and hiking—to alpine skiing and snowboarding, ice fishing, and snowshoeing. With the Mt Sunapee State Park on Lake Sunapee just a short walk behind the hotel and Vail's Mount Sunapee Ski Resort just across the street, Bluebird Sunapee is in the center of the region's best activities. Over Night Guest Service Agent - Summer Season
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