Outsourcing Manager

Job Description
Outsourcing Manager
Do you want to develop your career in an established accountancy and advisory practice with a reputation for fresh thinking and flexibility? We are looking for a highly motivated individual will have responsibility for a full portfolio of SME general practice clients and will take full responsibility for the clients outsourcing requirements. They will be commercial and proactive in fee development and regularly attend networking and BD events/functions.
The role
Due to continued growth in the last 2 years, we are looking for a full time Outsourcing manager to join our team.
The successful candidate will be a positive, organised and details-oriented person who manages their time effectively and has excellent communication and interpersonal skills. Strong IT skills are required; however, all in-house systems training will be provided.
Our client base is made up of a range of SMEs and includes manufacturers, professional service firms, IT developers, property developers, hospitality businesses and not for profit entities. You will be in direct contact with clients face-to-face, over the phone/video meetings and by email, and so excellent written and verbal communication skills are essential.
Working at WMT
WMT takes a refreshingly modern approach to accountancy. We work closely and proactively with clients to help them remain compliant, manage their finances and achieve their ambitions. Our team pride themselves on being approachable and offering ‘down to earth’ advice.
Working from our contemporary office in the heart of St Albans, Hertfordshire, you will be welcomed into our ever-growing team. Regardless of your role you can expect to be fully supported in developing your career. We operate a hybrid working pattern with the opportunity to combine office and client working with some home working.
Helping to strike an all-important work-life balance our social committee also regularly organise evenings and outings, creating a fun and inclusive place to work.
Individual
Effectively control own portfolio including everything from staff planning, management of WIP and billing
Build and further develop client relationships with existing and new clients
Display a strong commercial awareness in fee development
Present for review, complete files working papers and checklists
Display pro-active awareness of current relevant legislation, compliance standards
Raise high quality business correspondence
Act as the main point of contact for queries from clients within portfolio
Quote and estimate fees within your level of authority
Meet with clients to pitch and tender for new work and put together associated documents
Sound awareness of cloud-based accounting techniques and systems
Team
Effectively delegate work to, and mentor, the team
Provide feedback to junior and senior team members of quality of work/performance
Manage the team including monitoring work in progress and work standards.
Skills and experience required
Relevant professional qualification: AAT, ACCA, ACA or CIMA
Experience of working within an accountancy practice
Confident and articulate; an effective communicator at all levels – written and verbal
Well-presented and professional
Patience in training colleagues
Strong VAT knowledge
Excellent time management, organisational and prioritisation skills
Previous people management experience
Commercial and proactive approach to client development
Strong IT skills including Microsoft Office. Able to adapt to and learn new systems quickly. (We use Caseware, Alphatax, Xero, among others)
Benefits include
Pension with optional salary exchange scheme
Life Insurance at four times basic annual salary
Income Protection Insurance
Annual leave starting at 25 days (plus Statutory Bank Holidays), increasing with length of service
Professional subscription fees paid
Benefits and wellness platform offering retail discounts, additional holiday purchase, cycle to work scheme, fitness videos and employee assistance helpline
Generous recruitment referral scheme
Social committee organising numerous subsidised events
Hybrid working for most roles
Kitchen stocked with fruit, snacks and breakfast items plus hot and cold drinks
Annual flu vaccination
#J-18808-Ljbffr