Oracle Support Analyst

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Here at GXO, we’re looking for a highly experienced ERP Support Analyst (Oracle/SAP) to develop and support our ERP Finance applications. This is a permanent, full-time position based contractually out of our Central Offices in London (Marylebone), with hybrid working available.
The
ERP Support Analyst (Oracle/SAP)
will be a key resource to ensure the effective functioning of system solutions in use by the Finance Departments, in the UK and some European countries and the IT operational activities associated with them.
Pay, benefits and more:
We’re looking to offer a salary of up to £80,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
Definition, creation of Record to Report & Financial Planning and Analysis and GRC solution designs to drive business value and support operations
Resolves the resolution of support tickets ensuring issues &requests are resolved in a timely manner in adherence to defined SLAs and business priorities
Provides system solutions for business requirements in the functional SAP domain and ensures technical alignment to the functional operating model defined by Business Process Owners
Must have experience of working in a SOX compliant environment with knowledge of producing required evidence to support SOX compliance activities
What you need to succeed at GXO:
Experienced in SAP implementation and support
Experience with Record to Report & Financial Planning and Analysis, Controllership cycles & processes as well as GRC module within SAP
Strong proficiency in Business Analysis, ITIL support processes and software delivery lifecycle
Excellent customer service skills and ability to communicate effectively with both business and technical teams
Experience within Oracle cloud or related Oracle certifications
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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