Optical Assistant

Are you passionate about providing exceptional customer service?

Do you have a keen interest in eye care and helping others?

An optical branch in Godalming is seeking a dedicated Optical Assistant to join their dynamic team!

About the Company:

Our client is a leading optical and healthcare retailer committed to providing high-quality eye care services and products to communities across the UK. With a focus on innovation, customer service excellence, and professional development, they are dedicated to improving vision and eye health for all.

Position: Optical Assistant

Location: Godalming

Salary: �23,800 - �26,500 + Bonus (�1500 - �3000 per annum) depending on experience�

Working hours: 40 hours per week (5 days to include 1 weekend day)�

Opening hours:�

Monday - Saturday 08:50 - 17:30�

Sunday: 08:50 - 17:00�

***Please note that part time and flexible hours are available***�

Key Responsibilities:

• Assisting customers with frame selection, lens options, and eye care products.


• Conducting pre-screening tests and providing support during eye examinations.


• Advising customers on lens coatings, contact lenses, and aftercare solutions.


• Processing orders, managing appointments, and maintaining accurate customer records.


• Supporting the store team with administrative tasks and ensuring a clean and organized environment.


• Delivering exceptional customer service and building rapport with customers to ensure satisfaction and repeat business.

Requirements:

• Previous experience in a customer-facing role, preferably within the optical industry.


• Excellent communication and interpersonal skills with a friendly and approachable demeanor.


• Strong attention to detail and the ability to multitask in a fast-paced environment.


• A passion for eye care and a desire to make a positive impact on customers' lives.


• Flexibility to work weekends and occasional evenings as per the store's requirements.


• A commitment to ongoing training and development to enhance knowledge and skills within the role.

Benefits:

• Competitive salary and performance-based incentives.


• Flexibility to work flexible hours and part-time schedules to accommodate varying lifestyles.


• Comprehensive training and professional development opportunities including management course or a clear route to becoming a Dispensing Optician!�


• Staff discounts on optical products and healthcare services.


• Supportive and collaborative team environment with opportunities for career progression.


• Access to employee benefits and perks through the company's rewards program.

How to Apply:

If you are enthusiastic, customer-focused, and eager to embark on a rewarding career in the optical industry, we want to hear from you! Please submit your CV to Kate at PPR UK!�

Join the team in Godalming and help make a difference in the lives of customers through exceptional eye care and service excellence!