Operations Executive

About Our Client Our client is a globally recognised leader in the Leisure, Travel & Tourism industry. With a headcount of over 5000 employees, they have a significant presence on the global stage. They are renowned for their commitment to service excellence and have won several awards for their innovative service offerings.
Job DescriptionOversee daily operations in the Secretarial & Business Support department.Ensure high-level customer satisfaction through excellent service delivery.Develop and implement operational policies and guidelines.Coordinate with other departments to ensure smooth business operations.Identify process improvements to enhance efficiency and productivity.Handle customer complaints and provide appropriate solutions.Prepare operational reports and present findings to the management team.Train and mentor new team members. The Successful Applicant A successful Operations Executive should have:A degree in Business Management or relevant field.Proven experience in an Operations Executive role or similar.Excellent knowledge of operational procedures and policies.Strong leadership and team management skills.Exceptional customer service skills.Ability to resolve issues and handle complaints effectively.Excellent communication and presentation skills. What's on OfferA competitive salary range between £30,000 and £35,000 yearly.A vibrant and inclusive work culture.The opportunity to work with a globally renowned brand in the Leisure, Travel & Tourism industry.Professional development opportunities.Generous holiday leave package.This is an exciting opportunity for an experienced Operations Executive to make a significant impact in a reputable company. If you have the relevant skills and experience, we look forward to your application.
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