Operations Director

Job Description
Willis Global has been assigned by our client, a rapidly expanding International Freight Forwarder, to support with the recruitment for an Operations Director to be based at offices in the London Heathrow area.
On Offer:
level role reporting to the CEO for a fast-growing International Freight Forwarder
range: £90K- £130K, dependant on experience + Bonus + Car Allowance + Company Pension
development, courses, training
pattern: Monday-Friday 08:30-17:30 (24/7 operation, so the role will require after hour availability from time to time)
Main Purpose of the Role:
Reporting to the CEO, the Operations Director will manage & oversee operations in all departments AIR/SEA/ROAD/CUSTOMS/WAREHOUSE (Circa 70 staff). Implementing strategies to drive business growth and increase profit.
Other Duties & Responsibilities:
and maintain strong relationships with key clients, ocean carriers, airlines, hauliers and other key suppliers.
operational processes
management responsibility for budgetary planning and full P&L accounts management.
current compliance, Health & Safety standards and KPI’s.
the ability of wowing customers by creating positive customer experiences
active role in the management of procurement , bidding, and quoting to customers
after claims and insurance related matters.
Skills & Experience
level: Extensive and current experience in the Freight Forwarding industry
experience: Proven experience in managerial role.
knowledge: Cargowise is advantage not a must.
commercial capabilities
strong leadership skills, including experience motivating staff and driving performance improvements.
successfully under pressure, including strong negotiation, problem solving, and analytical skills.
IT skills & proficiency in MS Office.
English, written & verbal communication skills.
adaptable & proactive in your approach.
to multi-task and prioritise assignments based on urgency.
live within close proximity to London Heathrow.
For full details, contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry
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