Operations Coordinator - Up to 33K DOE

JOB TITLE:
Operations AdministratorLOCATION:
Crawley - On-site & Free parkingHOURS:
Monday - Friday, 8am - 5pm SALARY:
£28, 000 - £33,000 per annumOffice Angels are seeking a talented individual to join our clients team as an Operations Coordinator, where you'll play a crucial role in managing the relationships with stakeholders, carrying out various tasks in Customer Service, Administration and Operations.If you thrive in a fast-paced environment and enjoy a role that includes variety and the opportunity to make a difference to the Business then i want to hear from you!About your new role:Oversee day-to-day logistics, ensuring smooth order processing from start to finishHandle various orders and enquiriesMaintain detailed records of orders, including job details, pricing, specifications, and delivery requirementsAct as the primary point of contact for both new and existing customers, managing schedule changes and addressing concernsCommunicate with customers and suppliers via email and phone to resolve issues promptlyUtilise knowledge of services to up-sell to customers when appropriateProvide solutions to customer problems and collaborate with the Operations Manager on proposals and quotesFollow up with customers to ensure satisfaction and maintain strong relationshipsPrioritise excellent Customer Service at all timesAbout you:Experience of working in a similar role for 1-2 yearsDesirable experience in the Utilities industry however can be trainedMust be a great team playerIT Skills: previous experience with CRM systems is desirable & must have experience in Microsoft PackagesMethodical and excellent attention to detailNext Steps:Please apply today with your up-to-date CV and contact detailsIf you have trouble uploading your CV, please email it to ##### and put the job title as the subjectOffice Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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