Operations Controller

Red Sky are currently recruiting for an Operations Controller on a full-time contract at London Oxford Airport. The main purpose of the role is to provide exceptional customer service and operational support to crews and passengers using the London Oxford Airport facilities.

A full UK driving license�is�essential�for this role.�
Whats on offer?

• �25,000pa


• X1.5 overtime rates


• Tailored uniform


• 4 on 2 off shifts (x2 (Apply online only) / x2 (Apply online only))

Main responsibilities of the job:

• Receive and greet all visitors, passengers and crew upon arrival at the airport terminal


• Monitor all computer systems to ensure all customer requests are prioritised and dealt with promptly


• Input actual flight data accurately on AFIDS, and liaise with the relevant sections regarding significant changes to the planned flying programme


• Meet inbound flights with passengers, assist with luggage, and carry out escort duties as required


• Escort emergency vehicles airside following Airport safety guidelines as required


• Attend to passengers and crew in the terminal lounges, ensuring refreshments are provided


• Prepare departure packs for outgoing crews


• Ensure the terminal facilities are presentable at all times, refreshment machines are functioning, and additional supplies are adequately stocked


• Book meeting rooms and refreshments if requested