Operations Analyst

At ALD Automotive | LeasePlan, we are always asking What's next in mobility?
As the global leader of our industry, our combined size means we can lead the switch to electric and supercharge our ability to offer many more customers wider choice and better prices for their mobility needs.
For us to continue to be successful, well need to continue investing in innovation and technology, sustainable solutions, state of the art digital capability and, of course, our people! With exciting times ahead, we are delighted you are showing an interest in pursuing your career with us.
Key Purpose
Provide accurate investigative analysis and in doing so highlight opportunities within the division including but not limited to spend analysis, performance analysis and external benchmarking, working with the Operations Director, Heads of Function and key Stakeholders across the business.
Own, develop and maintain accurate reporting and forecasting tools and processes.
Work on Divisional projects with specific areas of focus using your analysis for recommendations.
Ensure the integrity of all dashboards and reporting information is accurate.
Deliver proactive insight & reporting on performance trends against key deliverables, following the PDCA methodology and key six sigma principles to measure and analyse, with the core intention of transforming Data to information, information to insight, insight to action.
Primary Responsibilities
Proactively identify, stratify and measure areas for improvement within the division, articulating both the root cause and potential solution to key stakeholders.
Carry out monthly analysis and reporting as agreed against Key Performance Indicators, across the full division. Providing commentary on the analysis, specifically regarding changes (positive or negative) and identify & comment on cause of changes
Produce regularly and in a timely manner the divisional dashboards using information obtained from organisational systems and 3rd party Suppliers.
Ensure that the integrity of individual database components is always maintained.
Assess the key information that can used to improve cost management & customer service, including involvement in key supply projects where analysis is required, providing support for other project team members.
Provide ad-hoc reporting as requested by General Managers or Head of Function
Skills, Experience & Background
Ability to combine the theoretical with the practical in order to deliver solutions that can be implemented.
Ability to multi-task and still deliver against set objectives.
Comfortable working with imperfect information and drawing conclusions from partial knowledge.
Strong verbal and written communication skills.
Ability to understand the objective & reason behind the objective and to assess the benefits & risks of specific recommendations.
Must display exceptional attention to detail and ownership of tasks & issues through to completion.
Experience of working with and through others, documenting processes, process review, setting scope and objectives, time management and prioritisation of tasks.
A strong track record of analysis and problem solving and of making improvement recommendations.
Inquisitive mindset and ability to question situations and people to improve the recommendations and outcomes being presented.
Excellent computer and numerical skills, especially Excel.
Strong analytical skills including the ability to apply recognised analysis techniques to real world problems.
Experience of Power BI (To at least Microsoft Certified Power BI Data Analyst Associate Standard).
Dont meet every single requirement? However excited by the prospect of working with us, as you offer most of the skills and experience, we are looking for. Then please go ahead and apply, you could be just what we need!
What we can offer
Generous contributory pension scheme
25* days holiday, in addition to bank holidays
Volunteering days to assist in charity work / CSR Initiatives
Excellent CSR agenda Ecovadis certification
Holiday buy / sell (subject to conditions)
Travel Insurance (cost associated)
Dental Insurance (cost associated)
Flexible working options available
Study support (where applicable)
Access to Re:lease Colleague Car Scheme
Enhanced parental leave
Occupational Health Programme
Introduction bonuses for referring an Employee or Customer
Access to LinkedIn Learning / time towards to your CPD
Cycle2work Scheme
Free breakfast / fruit
EV charging points, bike storage, shower & changing facilities and car parking (limited)
Progressive / collaborative culture
Why LeasePlan | ALD Automotive?
With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At ALD Automotive | LeasePlan*, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our strategy. In everything we do, were guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Our employees play an important role in achieving this goal so why not join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
*ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At ALD Automotive we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited about this, or any role at ALD but your experience doesnt exactly align, we would encourage you to apply regardless! Whats the worst that can happen?!
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