Operations Administrator

Millennium Gloucester Hotel London Kensington is seeking an Operations Administrative Assistant who will be responsible for assisting with revinate responses and other general administrative responsibilities.
The Operations Administrative Assistant Key Responsibilities will include:
Draft agendas for meetings, pulling together relevant documentation, presentations and taking minutes.
Action any project work as directed by the Hotel Operational Manager.
Consistently managing the customer relationship, seeking and responding to feedback and resolving complaints in a commercial and positive way, always maintaining customer loyalty.
General office management and team support.
To facilitate the written communication of instructions, information, view a correspondence thorough knowledge of Windows and associated software.
The Experience & Qualifications for Operations Administrative Assistant :
Excellent attention to detail and accuracy.
Excellent written/verbal communication and the ability to communicate across all levels of an organization.
Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously.
Ability to take the initiative and deal with unexpected situations and last minute changes.
Ability to deal with sensitive and confidential data.
The successful candidate will be:
Enthusiastic, self-motivated, proactive, resourceful with excellent attention to detail
Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments
Team worker
Ability to work under pressure in a fast pace environment
About the Hotel
The Millennium Gloucester Hotel London Kensington is an impressive 4-star deluxe hotel in the heart of charming Kensington and a minutes walk to Gloucester Road Underground station, allowing convenient access around London.
The hotel boasts 610 spacious guest rooms and Guests will be spoilt for choice with the array of dining facilities available, including the hugely popular Humphreys Café & Bar, South West 7 and the Bombay Brasserie.
The hotel is also home to the Millennium Conference Centre which is the perfect place to host your event, with a variety of flexible meeting spaces, including 26 versatile function rooms covering a total of 1,600m2 and the capacity to accommodate up to 600 delegates. The impressive conservatory can cater for up to 300 guests and features palm trees, a piano, exclusive bar area and dance floor.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Lengs Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including:
Group Personal Pension Plan
Life Assurance
Meals Provided on Duty
Employee Discounted Accommodation
Employee Discount on Food & Beverage and Hotel Restaurants
Friends and Family, (discounted) Accommodation Rate
Season Ticket Loan Scheme
Length of Service related holiday scheme
Uniform (Laundry / Dry Cleaning for Uniform)
Eye Care Vouchers
Long Service Awards
Employee of the Month / Year
Recommend a Friend Scheme
Subsidised Car Parking (if available)
.... As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

TPBN1_UKCT