Office Administrator

Job Specification
Office Administrator Vacancy ID : 055464 Town : Durham Closing Date : Salary : 12.06 per hour
Advert required
Office Administrator required to work in a new position within the Parking Shop based at Framwellgate Moor, Durham. This is a part time position of 25 hours, working 9.30am - 2.00pm Mon - Thursday and 9am-5pm on a Friday with the flexibility to do additional hours to cover holidays and sickness.
Processes required
• To process parking fines through all stages of the Traffic Management (Northern Ireland) Order 2005, Articles 4 to 17 (as amended), efficiently, effectively and within contractual time-scales
• To assist in processing responses to first stage challenges received from the public in relation to Notices issued.
• To prepare and despatch all VQ4 enquiries and investigate unsuccessful requests
• To maintain filing systems within the contract
• To maintain adequate levels of all controlled and uncontrolled stationery
• To provide detailed reports as and when necessary
• To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service
• To take payments and process in accordance with the financial procedures
The candidate must be PC Literate and have good customer service skills. In addition, the post holder must have the ability to communicate with customers, often in difficult and demanding circumstances
var links = document.querySelectorAll(".targetLink"), i, j, aTags, string; for(i=0; i