We are seeking an experienced Ocean Freight Operator to join our clients team. The ideal candidate will be responsible for managing and coordinating ocean freight shipments, ensuring timely and cost-effective delivery of goods, and maintaining strong relationships with carriers and customers.
Key Responsibilities:
- Coordinate and manage ocean freight shipments from origin to destination, ensuring timely and efficient delivery.
- Negotiate rates and service contracts with ocean carriers, maintain strong relationships, and monitor carrier performance.
- Provide exceptional customer service by addressing inquiries, resolving issues, and keeping customers informed about shipment status.
- Monitor and manage shipment costs, analyse cost-saving opportunities, and optimize freight spend.
- Stay updated with international shipping regulations, customs requirements, and trade compliance to ensure adherence and minimize risks.
Qualifications:
- Minimum of 3�of experience in ocean freight operations or logistics.
- Strong knowledge of international shipping procedures, regulations, and documentation.
- Excellent communication and interpersonal skills.
- Proficient in using shipping software and MS Office applications.