NOC Analyst Compare Vodafone, Telecommunications Farnborough, United Kingdom Job posted: Apr 18[...]

To get started, simply create your profile and apply to jobs. You will also be able to easily see how well your skills match the job requirements and save vacancies to your favourites.Undertake Assure team maintenance and fault work in accordance with customer service level agreements.Deal effectively /efficiently with queries from customers.Perform regular audits on the networks and systems.To be part of the Assure team in the VBSE NOC, managing multiple networks, providing 24 x 7 x365 operational support to VBSE customers.Undertake remote provide/ commissioning work on IP and other equipment deployed on customer and network sites to current specifications.Provide technical support to others in the department and to customers. Make recommendations to VBSE management on complex technical matters.To provide expert technical services, focusing on IP elements within the VBSE network, but also being able to provide support on a broad range of network elements as required, ensuring that customer SLA targets for incident resolution are met or exceeded.ContractCompany Vodafone is a leading telecommunications company in Europe and Africa.We connect for a better future, using technology to improve people’s lives and enable an inclusive, sustainable digital society.We are guided by our Social Contract – how we bring our purpose to life through what we do. It is our commitment to society, customers, and governments to connect rural communities, to enable access to education, healthcare, and financial services; and to help businesses. With these actions we also contribute to the success of United Nations Sustainable Development Goals.Through our business, we aim to build a digital society that enhances socioeconomic progress, is inclusive for all and does not come at a cost to our planet.
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