Night Supervisor

Night Supervisor - Live in Available

An exciting opportunity for an experienced Receptionist or Night Auditor to be part of the Nights team at a 4* hotel.
The night team ensures the smooth running of the hotel during the night, you will be responsible for providing efficient and professional service to the guests. This is a night time customer facing role so you must be confident and capable to work nights.

The Perks:
Salary of £26,000
A paid day off for your birthday
24/7 Employee Assistance Programme for you and your family
Saroving Rewards for going the extra mile & delivering exceptional guest service
Employee appreciation events
Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
Opportunities for training and development & recognising your potential
The Place:
A picturesque 4-star hotel in Buckinghamshire with 150 bedrooms, busy hotel restaurant, lounge bar and conference facilities.

The Person:
Knowledge of Opera PMS
Minimum 1 year experience in a similar hospitality role
Excellent customer care skills
Excellent command of the English language both written and oral
Ability to work on your own initiative
Ability to remain calm and cope well under pressure
A passion for hospitality and service with a smile.
Flexibility to work any of seven nights on a rota basis as required.
The Role:
Providing excellent customer service experience with a smile to all guests on arrival and departure.
Covering Reception and assisting the Night Manager in the night auditing process.
Maintaining the safety & security of the building and all persons on site, by being alert at all times
Assisting with guest enquiries and resolving general complaints
Being fully conversant with hotel products and services & assisting where required
Covering for the Night Porter on their nights off
Attending training & completing e-learning modules to improve your skills and aid your development
If you're an experienced Supervisor apply today!
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