Night Manager

JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...
A DAY IN THE LIFE OF A NIGHT MANAGER AT ALOFT LIVERPOOL
What you'll be doing...
Reporting to the Front Office Manager, you can expect your working day to include the following.
Oversee the operations of the hotel during night time hours, ensuring guest satisfaction, safety, and security.
Perform nightly audit procedures to reconcile daily transactions and prepare reports for management, ensuring billing and accounting procedures are accurate.
Supervise night staff effectively, providing training to esnure a high level of customer service is provided.
Work alongside the Front Office Manager to manage staff performance.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Night Manager you will need the following qualities and skills.
Previous experience in hotel operations, preferably in a managerial role.
Strong customer service skills with the ability to handle guest inquiries and complaints effectively.
Excellent communication and interpersonal skills.
Ability to work independently and make decisions in a fast-paced environment.
Knowledge of Opera and basic accounting principles.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
To learn more about our full benefits package,click hereto watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact #####.
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
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