Night Concierge, Luxury Residential - Richmond

Night Concierge, Luxury Residential - RichmondOur client is currently recruiting for an exciting Night Concierge position based in Richmond.The Concierge is required to work within a prestigious development in the Kew Gardens area. This position is primarily customer focused, acting as a key focal point for all potential queries from residents and other key stakeholders.Salary - £27,000 per annumHours - Nights - 4 on 4 off 7pm util 7am Key Responsibilities The Concierge is to meet and greet the residents and other key stakeholders, answering enquiries by telephone, door entry system, email or callers to the respective deskControl of security fob managementAssist the residents, guests and other key stakeholders, with job tasks and individual requests to be dealt with efficiently whilst maintaining desired manning levelsThe Concierge must ensure that the highest levels of customer care and service are maintained at all timesThe Concierge must deal effectively with complaints, diagnosing the best course of action and remain courteous at all timesThe Concierge must maintain a clean and smart appearance at all times, wearing the appropriate attire for their positionEnsure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities, ensuring appropriate registers are up-to-dateThe Concierge should check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the buildingReport any suspicious/unusual behaviour, calling the relevant authorities if necessaryCorrect reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergencyResponsibility for all deliveries to the reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front deskIssuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keysWhilst on shift the Concierge is responsible for the site fire and emergency procedures policy and ensuring that relevant preventative measures are undertaken; this includes fire alarm and smoke vent testingPro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections to identify any problemsBe able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming eventsMove waste bins to and from the Refuse Collection Area at the front of the development on all collection days. There is use of mechanical aids: - bin tug and bin lift to reduce manual handlingPatrol duties include: checking the safety of all block doors (both Podium and Basement); correct function of roller-shutter and barriers; lighting for the development (both inside and outside on the premises); bin stores clean and tidy; cycle stores locked and safe; drop down bollards; garden areas are safe and free of litterOur client is currently seeking an experienced concierge to join the team at a luxury development in the City of London.The shift pattern will be 4 on 4 off, 7am - 7pm.Day Concierge - City Of London
England, London
Residential
£28000 - £29000 per annum Our client is currently seeking an experienced concierge to join the team at a luxury development in the City of London.The shift pattern will be 4 on 4 off, 7am - 7pm.Main duties:Deliver excellent customer service to all residents.Greet all residents professionally and courteo...Our client is currently seeking an experienced concierge to join the team at a luxury development in the City of London.The shift pattern will be Monday - Friday, 9am - 6pm.Day Concierge - City of London
England, London
Residential
£27000 - £28000 per annum Our client is currently seeking an experienced concierge to join the team at a luxury development in the City of London.The shift pattern will be Monday - Friday, 9am - 6pm.Main duties:Deliver excellent customer service to all residents.Greet all residents professionally and c...Our Client are currently looking for a new Night Concierge to join their team at a luxury residential development based in HA0.Working 4 on 4 off with the hours of 7pm - 7am.Salary is £27,000 annually with the following benefits included: Annual performance-based bo...
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