New Openings Trainer Head Office · Hybrid Remote

NEW OPENINGS TRAINER (Franchise)- OPERATIONS TEAMup to £40,000 + Bonus + Share OptionsLondon Based (Victoria Station) with travel and some remote workWHO ARE SESSIONS?A growth platform for original food brands & experiences.
Creators in food. Challengers in brand development. Leaders in licensing. Disruptors in franchise. Originals, in everything. Founded in 2020, we’re on a mission to bring non-stoporiginality to every kitchen and food lovers across the UK. Sessions’ brand portfolio includes UK crowd favourites such as SoBe Burger, Little Bao Boy, Backyard Chicken and Kenny Tutt’s Patty Guy, and extends to partnerships with internationally acclaimed brands including Ivan Ramen. Sessions has launched and scaled 10 food brands, partnered with 300+ licensee kitchens, and has delivered over 3 million orders. Sessions is reinventing food.Sessions is led by former executives from Deliveroo, Brewdog and Soho House and is backed by industry leading investors Imbiba and Guinness Ventures.️ We are Agile - We are customer-obsessed and adapt as needed to meet their needs We are Ambitious - We aim to not only discover but create on-trend brands and are excited by the work required to become a tastemaker brand We are Fun - We keep playfulness at the centre of our culture so that we can deliver on the very serious business of keeping food funWe are data-driven - We don't make assumptions based on what has always been done and instead focus on what the data tells us should be doneOur benefits list got too long and we had to move it to the bottom ABOUT THE ROLE:A Trainer for the Franchise department will work closely with the Operations Manager and Franchise Director to give our franchise partners and their teams the best chance of success upon opening the sites and ongoing operational training support. The Trainer will be working across a variety of brands from our portfolio including SoBe Burger, Little Bao Boy and Ivan Ramen. WHAT WILL YOU DO? You will frequently travel across the UK to reach franchise locations
You’ll be working across a portfolio of different brands and cuisines
You will deliver brand training sessions to the kitchen teams as well as follow up training where needed
You will deliver front of house and customer service training to the franchise teams including best practice and if appropriate, steps of service.
You’ll train on not just the food, but the technology as well and help franchisees and their teams understand the success metrics
You will also assist the Operations Manager in their auditing of sites against our company standards and site KPIs.
You’ll work very closely with the Franchise Project Manager to plan appropriate training sessions.
Support with creation of COGS, playbooks, par levels and supply chain sourcing when required
Ensure food is prepared to the highest standard and in line with brand specifications
Manage purchasing, delivery and stock to ensure that all appropriate ingredients are available for both training and launch of brands
To understand and comply with statutory health, hygiene, safety, quality standards and more such as COSHH and HACCP ensuring all tasks are carried out in accordance with these standards
To support the sessions operations and wider teams where required
Any other reasonable requirements
REQUIRMENTS: Experience in training within the hospitality/QSR sector Experience with new openings Highly organised and high standards Confident with building professional relationships quickly Enjoy travelling across the UK and accept that on occasion there may be a need to work evening, weekends or a flexible rota schedule Charismatic and energetic with a passion for food Expert level of English language Right to work in the UK BENEFITS - What Sessions can offer youFinancial Wellbeing: Bonus Scheme - All Sessions headquarters employees are given OKRs, understand exactly what is expected of you to reach your 6 month bonus.Share Options - Receive an amount of share options for Sessions upon passing probationPay day on demand - Choose a payday that suits you best, with the ability to transfer salary for days already worked whenever you like. Expense card - Don't find yourself short whilst waiting for expenses to be paid, the majority of our headquarters staff will be given their own Soldo company card. Mortgage Benefit - Help for first time buyers, Free Broker fees, AI Mortgage TrackerSave Money onBills Benefit - Using Nous, money saving expertsSocial, Mental & Physical Wellbeing: Hybrid Working - We offer the option for work from home days for most head office roles. Holidays - We offer 25 days holiday + bank holidays, celebrate different bank holidays? fine by us! Let us know and we'll distribute them as suits you best️Preventative Healthcare - Sessions are partnered with Qured, to keep people fit and healthy and regularlytested vs waiting for you to become ill Volunteering Day - Take a day at full pay to support one of our partner charities Employee Assistance Programme - Support for health, finance and legal services for you and your direct family. Socials - Sessions run optional weekly social activities, everything from drinks on us socials, team lunches and even events such as Halloween movie night! Discounts - Enjoy discounts in our food hall venues and on Deliveroo for our brands Dog Friendly - We love our fluffy pals, they're welcome in the office! Wear what you like - No suits and ties please, that's so 18th century....Technology Perks: Laptop - Apple Mac or Windows Laptop? Your choice! and most of us don't judge... Phone - Apple iPhone and company sim provided where necessary for the role Additional - Need another screen? Keyboard? Footstool? Our office manager can provide you with an ergonomics assessment to prevent workplace injuries.Progression & Development: High Growth Start Up- This is a great chance to be part of a growing company with plenty of progression opportunities and examples of where our people have progressed as fast as we have CMI Programme - Sessions runs a Management & Leadership Programme which awards delegates their Chartered Manager status! More letters to add for the signature...???? Be Inspired - Work with industry legends such as the Ex MD of Deliveroo, ex CFO Soho House and ex Global Growth Director of Brewdog.️ Membership & Qualifications - Sessions have helped support a number of our employees by providing funds for work-based qualifications and memberships to relevant associations such as AAT and CIPD.Join a company looking to change the face of the hospitality industry.Sessions are a living wage and equal opportunity employer.We are a living wage and equal opportunity employer - all applicants are reviewed 'anonymously' where only work experience and education will be available for the hiring manager to view - all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, neurodiversity status or disability status. #LI-KD1
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