New Business CCaaS Development Manager

Job Title: New Business Development Manager
Location: Remote / Bristol
Company:
IT Services and IT Consulting
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Unified Communications and Contact Centre as a Service,
IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX)
As New Business Development Manager you will be responsible for identifying sales opportunities with new clients and progressing these through the sales lifecycle.
Primary role & responsibilities
Actively seek out new sales opportunities
· Set up meetings with potential clients
· Prepare and deliver appropriate presentations on products and services
· Participate on behalf of the company in exhibitions or conferences
· Negotiate/close deals and handle complaints or objections
Key Skills and Experience
Proven experience as a New Business Sales Executive or relevant role
· Experience in working with complex, multi-divisional, multi-geographical customers and have experience influencing/directing others
· Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications
· Knowledge of contact centre/customer service industry and practices
· Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services)
· Technical aptitude and ability to learn software programs
· Excellent analytical and problem-solving skills
· Highly organized and proficient in Microsoft Office Suite, especially Excel and PowerPoint