Network Data Engineer

Location: Bromley or ChesterCompany Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Role Description:Our team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies. This role is to be based in Camberley .We work closely together and support each other, and we are known for being one of the high performing teams in the business. We are part of a follow the sun model so this involves interaction with our global colleagues in the AMRS and APAC regions (specifically the US, Singapore and India).Responsibilities: As part of the team, you will provide operational support for routing and switching in Data Center and DMZ environments, comprising of technologies such as Cisco IOS, NX-OS and Arista CloudVision
To ensure smooth operations, you will also provide global support in the areas of SD-WAN, wireless and supplementary technologies.
You will interpret and respond to service impacting alerts, manage issue resolutions and collaborate with other teams
to achieve a common goal.
You will lead production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting, and engage in technical research and troubleshooting when necessary.Provide status updates and technical detail for awareness communications and ensure accuracy of all communications sent.Identify possible production failure scenarios, vulnerabilities and opportunities for improvement and take ownership of escalation. You will participate in creation of technical documentation to streamline technical remediation timelines where possible. We are looking for a detailed orientated and analytical person with great communication skills ability to work in a collaborative environmentWhat we are looking for:You have proven experience in networking technologies working in an operational capacity.You possess an industry recognised certification, eg Cisco CCNP, Arista ACE programme (desirable)You have a working knowledge of WAN,LAN, routing and switching technologies.You possess knowledge of automation technologies such as Python and AnsibleYou may previously have worked in Financial Services or another large enterprise settingBenefits of working at Bank of AmericaUKPrivate healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annumThe ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etcUse of a flex fund to use towards benefitsAccess to an emotional wellbeing helpline, mental health first aiders and virtual GP servicesAbility to donate to charities of your choice directly through payroll and the bank will match your contributionOpportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutionsOpportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local areaBank of AmericaGood conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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