Neighbourhood Response Officer - London

Neighbourhood Response Officer
Location: Bow with travel across Tower Hamlets and North LondonJob Type: Full-time, hybrid working arrangementsSalary: £18.81 per hour My client isseeking confident, customer-focused Neighbourhood Response Officers to join theirteam. This role is essential in ensuring that theirestates are desirable places for residents to live. You will be working in a rewarding environment, supporting
vulnerable customers and preventing anti-social behaviour. Day-to-day of the role:
Ensure that estates are clean, safe, and welcoming for residents.Conduct fire risk assessments, estate inspections, and investigate breaches of tenancy.Develop and deliver neighbourhood plans and local offers.Work with local resident groups to develop community facilities, activities, and events.Collaborate with other teams, external agencies, and residents to identify and implement improvements.Travel regularly across North London to engage with residents and address their needs. Required Skills & Qualifications:
Minimum of one year experience in a housing office or similar housing environment, with transferable skills.Ability to work collaboratively with teams, external agencies, and residents.Strong customer service focus, with the ability to support vulnerable individuals.Experience in managing anti-social behaviour is desirable.Good organisational skills and the ability to identify and implement estate improvements.A driving license is preferred due to the travel requirements of the role. Benefits:
Competitive salary and job satisfaction.Opportunity to work in a supportive and rewarding environment.Engage with and make a real difference in the community.Travel across North London to meet a diverse range of residents. To apply for the Neighbourhood Response Officer position please apply or contact Emma Munday on
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