Neighbourhood Officer

Job Title:
Neighbourhood Officer
Location:
Leeds
Salary:
£32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle.
Job Type:
Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time
The Vacancy:
The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing.
The Neighbourhood Officer is responsible for developing and maintaining relationships with our customers. Acting as the named point of contact for a patch of homes and the organisation's main interface with customers, you will provide high quality tenancy management services. Your day-to-day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour. In addition, you will provide a service to our customers as part of the call handling team.
Our ideal candidate will:
Be a strong communicator who can liaise at all levels and negotiate effectively
Have experience of working in a demanding customer service environment
Have knowledge and experience of providing housing management and/or care and support services
Have a f...