National Membership Director

National Membership Director
Permanent
Home working with regular travel
Full Time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
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About Make UK:
Established in 1896 as the Engineering Employers Federation (EEF), Make UK is a leading UK employer's organization headquartered in Westminster. Our focus on the Manufacturing sector drives us to provide a range of people-related support services to our members. With around 400 staff, our services are delivered throughout the UK, covering policy and advocacy, employment law, HR, Health, Safety & Environment, venues/conference business, and Apprentices & Skills training. Representing over 22,000 firms across UK manufacturing, Make UK plays a crucial role in shaping the industry's future.
Main Purpose of the Job:
The National Membership Director plays a pivotal role in leading Make UK's membership growth and maximizing engagement efforts, aligning with our corporate strategy. This senior position collaborates closely with the CEO and COO to develop, inform, and shape Make UK's manufacturing policy and representation mandate.
Key Responsibilities:
Enhance, develop, and implement a comprehensive membership growth and engagement strategy.
Develop and implement a membership offer that embodies Make UK's brand values and maximizes revenue opportunities.
Expand the membership base in new, emerging, and underrepresented industry sectors.
Review the current membership team structure to ensure efficient and effective support delivery to members.
Lead and manage a team of regional membership and Executive Assistant professionals.
Grow existing regional commercial partnerships and identify new relationships to enhance member engagement.
Develop and maintain strong relationships with members and stakeholders across key regional media, political, and academic environments.
Responsible for reporting on membership growth, retention, and engagement metrics according to corporate strategy.
Lead and develop internal and external partnership activities to maximize revenue opportunities.
Background:
Senior leadership and management experience, including a track record of delivering results in membership, customer service, or commercial roles.
Excellent communication and diplomatic skills.
Strong problem-solving ability and the capacity to work well in a team.
Ability to multitask and meet deadlines in a fast-paced environment.
Graduate-level education with evidence of continuing professional development.
Desirable: Project management experience/qualifications.
Desirable: Strong understanding of the UK industrial, manufacturing, and related services sector, including a track record in stakeholder, media, and policy engagement.
Key Competencies:
Leadership
Strategic thinking
Effective decision-making
Innovation
Building and maintaining relationships
People Management
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
To apply for this role please send your CV through to #####
Due to volume of applications, if you do not hear back within 5 working days please assume that you have been unsuccessful at this time.