National Account Manager - 12 month contract

Job Description
National Account Manager - 12 month FTC
UK Convenience accounts
£55,000 - £65,000
We're looking for a National Account Manager to take the lead with our Convenience customers for approximately 12 months. As the day to day Commercial lead, you will own the primary relationship with the relevant retailer buyers & commercial contacts, ensuring proactive & collaborative joint business plans are executed flawlessly. Through the delivery of the highest levels of operational excellence, you'll artfully leverage your skills, putting together and closing profitable business deals, whilst seamlessly integrating data and insight across sales, service level and category performance into your joint business plans and execution.
Your main responsibilities will include:
Be the lead contact with your customer and manage both the immediate and the long term relationship with the customer
Create & execute the business plan day to day, whilst levering varied solutions to maximise profits and minimise the cost of any plan
Identify, manage and deliver profitable solutions to commercial, operational and seasonal challenges
Deliver the internal annual operating plan and drive sales, profitability and operational targets in partnership and collaboration with the customer – developing recommendations to feed in to the trading and category vision
Support the delivery of the high level plan and any contractual commitments, JBP and overall business objectives
Influence a cross functional team and represent the customer’s needs internally – helping Hallmark and the customer to win in the market – inputting in to CDP alignment and range builds (eg. Retail Merch, Customer Ops, Product, Marketing)
Own weekly alignment meetings, post implementation reviews and lead update meetings with the support of the wider team
Assist the development and mentoring of team members
Take responsibility for your own continued personal development
To be successful in this role we're looking for you to demonstrate:
Previous experience of successfully working with UK convenience retailers and have a proven successful track record of deliverables
You're a skilled, natural negotiator and story teller, leading customers and stakeholders through the journey with you
An ability to work accurately with numbers and data, evident in their interpretation and use when influencing your customer and stakeholders
Excellent working knowledge of the grocery retail market, alongside macro and micro influences impacting it
You're adept at relationship management and have great communication skills, which you are able to flex with your varied
customer/stakeholders
as necessary
A high level of commercial acumen, skilled with numbers and excellent attention to detail
Be comfortable dealing with ambiguity and making educated, speedy decisions with incomplete information
You are comfortable and confident working with Excel, PowerPoint and other relevant software and systems
Competitive salary
26 days holiday plus bank holidays
A care day and volunteering days
Annual bonus scheme
Health cashback scheme
Pension benefit
Hybrid and flexible working opportunities including working from home opportunities
Free onsite parking for when you are in the office
A variety of other cultural and lifestyle benefits, aimed at promoting a positive work/life balance