Multi-Site Retail Supervisor

Job DescriptionOur benefits include a Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, life assurance twice your annual salary, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed!We’re not your average tool hire company. We’re innovative and pioneering – revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.We have over 100 Merchants and are opening more sites throughout 2024!If you’re unsure on the industry, don’t worry as we will teach you everything you need to know and so much more.The Role of a Multi-Site SupervisorAs a Multi-Site Supervisor, you will develop strong customer relationships in multiple store's offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.Locations you will cover: Kenton, Watford, BeaconsfieldWhat do you need to succeed as a Multi-Site Supervisor?Friendly telephone mannerCommitted to delivering exceptional customer service and eager to assistProficient in meeting and exceeding performance targets and Key Performance Indicators (KPIs)Proactive and positive outlook, consistently seeking solutionsEnthusiastic about continuous learning and expanding product expertiseDemonstrates effective leadership abilitiesHolds a valid driver's license (You will need to operate a van.)What does the Multi-Site Supervisor role involve?Covering multiple sites, you will drive the strategy at a regional level, ensuring revenue growth, profitability and customer loyaltyYou will execute sales plans, raising new orders and developing customer pipelinesYou'll champion all services promoting cross selling opportunityYou will drive commerciality and local business building plans within the sites to review KPI performance and create supporting action where requiredYou will act commercially, explore new opportunities, income streams and routes to market! Spotting sales opportunities at every stepYou will also provide strong leadership to your team, engaging your colleagues to ensure high performance cultureAt HSS, we celebrate diversity and inclusivity. We understand that, statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless if you feel your experience is not an exact match. We believe you could be the perfect fit for this role or a future position!We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce – please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.
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