Multi-site Retail Operations Coordinator

Job DescriptionJoin our team at Luca Faloni: Multi-site Retail Operations CoordinatorAre you an expert in retail operations, skilled in overseeing day-to-day activities across multiple locations? Luca Faloni, a renowned luxury Italian menswear brand with a global presence, is in search of a proficient Multi-site Retail Operations Coordinator to fortify our operational excellence across our expanding network of stores. If you possess a keen eye for detail and excel in managing stakeholders while ensuring seamless operations, we invite you to join our team.About us:Luca Faloni stands as a beacon of sophistication, offering discerning gentlemen the epitome of Italian craftsmanship and timeless style across the globe. With an unwavering commitment to quality and a legacy of excellence, we are devoted to delivering unparalleled experiences to our esteemed clientele. As we embark on our journey of international expansion, we seek dedicated individuals who share our passion for perfection and our vision for growth.Position overview:As the Multi-site Retail Operations Coordinator, you will serve as the linchpin of our international retail operations, orchestrating a symphony of activities to ensure the flawless functioning of our stores. Your role will encompass the management and/or coordination of various internal and external stakeholders, including contractors, maintenance personnel, and logistics providers. You will provide support to a variety of functions such as VM and other store-related initiatives to maintain brand consistency across our international locations.Key responsibilities:Oversee day-to-day operations of multiple international retail locations, ensuring adherence to company standards and operational protocols. Support store managers in handling operational challenges and provide assistance as needed.Manage and maintain relationships with key stakeholders, including contractors, maintenance teams, and logistics partners. Act as the primary point of contact for key stakeholders and relevant matters ensuring effective communication and collaboration.Coordinate and schedule regular and extraordinary activities, ensuring minimal disruption to store operations in international settings. Work closely with internal teams and external stakeholders to address issues promptly and ensure store excellence.Support VM and store-related initiatives, collaborating with store managers and regional teams to implement brand guidelines and maintain brand consistency. Provide support to the Retail Team and guidance / assistance to store managers in day-to-day operations and special initiatives.Assist in logistics operations, including inventory management, stock replenishment, and coordination of supply chain activities across international borders. Optimise inventory levels and coordinate shipments to ensure timely delivery of goods to stores.Provide regular reports to senior management, highlighting areas for improvement and operational efficiencies on an international scale. Compile and analyse data to inform strategic decision-making and drive success across international operations.Act as a liaison between store teams and external stakeholders, facilitating communication and resolving operational issues effectively across different time zones and cultures.Stay abreast of industry trends and best practices in retail operations, implementing process improvements to enhance operational efficiency and customer experience globally.Qualifications:Bachelor's degree in Business Administration, Retail Management, or a related field is preferredProven experience in retail operations management, preferably in fashion industry and multi-site / international environment.Strong project management skills, with the ability to multitask and prioritise competing demands effectively across different regions.Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders across cultures and time zones.Proficiency in retail management softwareAbility to travel internationally to various store locations as needed.Why join Luca Faloni:Opportunity to be part of a prestigious luxury brand with a rich heritage and a commitment to excellence on a global scale.Dynamic and collaborative work environment, where your contributions are valued and recognised.Competitive compensation package and opportunities for career advancement.Access to training and development programs to enhance your skills and expertise as you navigate international operations.If you are a seasoned professional with a passion for retail operations and a drive for operational excellence on an international stage, we invite you to embark on this exciting journey with Luca Faloni. Apply now and become an integral part of our team, as we continue to redefine luxury menswear and elevate the retail experience for our discerning clientele worldwide.We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.We deal with recruitment directly so if you are a recruitment agent, please do not contact us, we do not require recruitment services and we apply no exception to this rule.Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the Luca Faloni team.
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