Monitoring and Observability Engineer

Our team are now looking for a Monitoring and Observability Engineer to join their team, You will be part of a team of Monitoring and Observability Engineers running a responsive and proactive 24x7 NOC function (Role is in hours only), constantly improving and reviewing monitoring to reduce preventable incidents and escalating alerts raised where required, assigning to the appropriate teams.
Reporting directly to the Monitoring and Observability Manager as part of a newly created team, you will be key to the running of a fast-paced monitoring and incident process troubleshooting and resolving incidents as quickly as possible with minimal downtime and impact.
Key Responsibilities
Configure and manage the monitoring of all the Data Centres, Cloud Infrastructure, Networking, associated systems and applications across the ParentPay Group.
Working in partnership with the Infrastructure Ops, Infrastructure Engineering, IT support, Application Ops, and Development teams to ensure all monitored systems are kept up to date and monitored as requested.
Work with the Service Ops Delivery teams to ensure that Monitoring and alerting is represented from the outset of any new system or service.