MNVP Communications & Social Media Officer

Main area
Admin
Grade
NHS AfC: Band 4
Contract
20 months (Fixed Term until 31st March 2026)
Hours
Part timeFlexible workingHome or remote working22.5 hours per week
Job ref
111-6155132
Employer
NHS Nottingham & Nottinghamshire Integrated Care Board
Employer type
NHS
Site
NHS Website
Town
Nottingham
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
12/05/2024 23:59
MNVP Communications & Social Media OfficerNHS AfC: Band 4Job overviewA Maternity & Neonatal Voices Partnership (MNVP) is an independent team made up of women, birthing people and their families; Providers; the Integrated Care Board (ICB); who commission health services, the Local Authority (LA), who commission public health and social care, and Voluntary Organisations.The Nottingham and Nottinghamshire MNVP includes the areas of Nottingham City and Nottinghamshire County, incorporating two Hospital Providers: Nottingham University Hospitals (NUH) NHS Trust and Sherwood Forest Hospitals (SFH) NHS Foundation Trust.The MNVP works in collaboration with system partners within the local Maternity & Neonatal System (LMNS) to support service improvements.Our MNVP also includes a great team of passionate MNVP volunteers who represent and reach out to local women, birthing persons and their families to gather feedback on their experiences. Some volunteers also collaborate with the Providers to support service improvements based on the voice of our service users.Hearing the voices of women and families is a requirement of NHS England’s Three-Year Delivery Plan for Maternity & Neonatal Services (March 2023).We are recruiting to the position of MNVP Communications & Social Media Officer to support us in delivering these requirements. It is hoped that this role will be an enabler for our MNVP to effectively listen, gather feedback from service users, and to feel confident to get involved with service improvement activities.Main duties of the jobThe Communications and Social Media Officer will be working in close conjunction with the MVP and NVP Leads and the LMNS Programme Management Office (PMO) to contribute to the development of social media strategies and communication plans to support the work of the MNVP more widely.The post holder will take a lead on the implementation of social media posts and to promote the activity of the MNVP and to share successes of the programme, in line with the agreed processes and policies used in the ICB Communications Team.The Communications and Social Media Officer will provide expert reporting, analytics, and advice to increase public visibility, awareness, understanding and support for the MNVPs vision, activities, and programme of work.Working for our organisationThis advertised post will sit within the Local Maternity & Neonatal System Programme Management Office (LMNS PMO), a team within the ICB who has oversight and supports transformation of local maternity and neonatal care and who also host the MNVP.Our vision is for maternity services across Nottingham & Nottinghamshire to become safer, more personalised, kinder, professional and more family friendly; where every woman or birthing person has access to information to make decisions about their care; and where they and the baby can access support that is centered around their individual needs and circumstances.The postholder will be expected to work within the ICB values:1) Open and Honest2) Compassionate and Respectful3) Innovative andDetailed job description and main responsibilitiesQualifications & Training:Educated to a diploma level or have significant equivalent experience in a relevant field (communications, administration, health & social care)Knowledge & Experience:Knowledge of the NHS, health and social care and/or voluntary sector services within Nottingham and NottinghamshireExperience of social media and website editingExperience of promoting eventsExperience of building stakeholder engagement and networking linksExperience of contributing to social media and communication strategiesExperience of analysing data to report on the effectiveness of social media and communication strategiesUnderstand the vision, brand and function of the MNVP at national and local levelExperience of media handling and responding to media enquiriesExperience of producing content on complex or sensitive issuesExperience of working in collaboration with a range of partnersExperience of working in an NHS or Public Sector environmentExperience of working with volunteers, service users or people with lived experienceExperience of local maternity or neonatal services professionally and /or personallyKnowledge of coproduction approaches to supporting people with lived experience to coproduce activity as an equal partnerSkills & Abilities:Excellent planning, admin & organisational skillsAble to create visually engaging and informative content to be shared via a range of platformsAble to adapt communications to the relevant audiences in accessible formatsAble to plan and schedule social media and communications but with a flexible approach to changes in budget and timescalesAble to refresh and implement internal processes and policies as requiredAble to offer advice and training on communication methods to support service deliveryAble to motivate & negotiate with others on best options and solutions to support programme objectivesAbility to use a range of IT packages such as MS Teams, Canva, and Microsoft OfficeAble to use and maintain confidential and secure databases to capture and record contact informationDevelop accurate and informative documents to support work objectivesPersonal Attributes:Self-motivated with a positive attitudeCreative with an eye for detail and accuracyCommitment to actively seeking out opportunities to working with diverse voices and communitiesCommitment to personal development and growthWillingness to travel across Nottinghamshire for events and activities if requiredPerson specificationQualifications and Experience• Educated to a diploma level or have significant equivalent experience in a relevant field (communications, administration, health & social care)Knowledge and Experience• Knowledge of the NHS, health and social care and/or voluntary sector services within Nottingham and Nottinghamshire• Experience of social media and website editing• Experience of promoting events• Experience of building stakeholder engagement and networking links• Experience of contributing to social media and communication strategies• Experience of analysing data to report on the effectiveness of social media and communication strategies• Understand the vision, brand and function of the MNVP at national and local level• Experience of media handling and responding to media enquiries• Experience of producing content on complex or sensitive issues• Experience of working in collaboration with a range of partners• Experience of working in an NHS or Public Sector environment• Experience of working with volunteers, service users or people with lived experience• Experience of local maternity or neonatal services professionally and /or personally• Knowledge of coproduction approaches to supporting people with lived experience to coproduce activity as an equal partnerSkills and Abilities• Excellent planning, admin & organisational skills• Able to create visually engaging and informative content to be shared via a range of platforms• Able to adapt communications to the relevant audiences in accessible formats• Able to plan and schedule social media and communications but with a flexible approach to changes in budget and timescales• Able to refresh and implement internal processes and policies as required• Able to offer advice and training on communication methods to support service delivery• Able to motivate & negotiate with others on best options and solutions to support programme objectives• Ability to use a range of IT packages such as MS Teams, Canva, and Microsoft Office• Able to use and maintain confidential and secure databases to capture and record contact information• Develop accurate and informative documents to support work objectivesPersonal Attributes• Self-motivated with a positive attitude• Creative with an eye for detail and accuracy• Commitment to actively seeking out opportunities to working with diverse voices and communities• Commitment to personal development and growth• Willingness to travel across Nottinghamshire for events and activities if required Our communities are from all walks of life, so we are too. Here at NHS Nottingham and Nottinghamshire ICB, we are not all the same. The diversity of our workforce gives us strength by providing unique first hand experiences and voices to draw upon. We believe that to deliver high-quality services, we need to represent all the communities we serve.
Applicants who have a disability and meet the essential criteria for the job will be interviewed under the Guaranteed Interview Scheme. Please contact the Recruitment Team if you have any specific access needs at any stage of the process. Employer certification / accreditation badges
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